54 Front Desk Agent Jobs in Fort Myers, FL
Baymont Inn & Suites Fort Myers Airport is Hiring a Front Desk Agent Near Fort Myers, FL
Job description
- Experience in a hotel or a related field preferred
- ability to manage high occupancy in-out guest
- Anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner
- Proficiency with computers , Microsoft excel, word and outlook
- Basic math skills
- Must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests
- Guest Service Associates must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers
- High School diploma or equivalent required
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Ability to stand during entire shift
- Must be able to convey information and ideas clearly
- Must work well in stressful, high pressure situations
- Maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
- Process all guest check-ins, and verify registration information with the guest
- Handle overbooked or 'walked' guests
- You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
- Resolve discrepancies on the room status report with housekeeping\
- Train with and learn Food and Beverage operations to fill in as needed
DUTIES
- High standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working is required
- Maintain proper operation of the telephone switchboard
- Handle requests for information, mail and messages in an efficient and courteous manner
- Answer guest inquiries about hotel service, facilities and hours of operation
- Answer questions guests may have regarding restaurants, transportation, entertainment, etc.
- Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel.
- Have knowledge of and assist in emergency procedures as required
- Handle check-ins and check-outs in a friendly, efficient and courteous manner
- Fully comprehend and be able to operate all relevant aspects of the Front Desk including computer system
Pay: From $13.00 to $16.00 per hour
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekend availability
Work Location: In person
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Nights as needed
- Night shift
- On call
- Overnight shift
- Overtime
- Rotating weekends
- Weekends as needed
Work setting:
- In-person
People with a criminal record are encouraged to apply
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Fort Myers, FL 33912 (Required)
Ability to Relocate:
- Fort Myers, FL 33912: Relocate before starting work (Required)
Work Location: In person
Job Summary
Part Time | Full Time
$26k-35k (estimate)
05/12/2024
09/08/2024
The job skills required for Front Desk Agent include Customer Service, Guest Service, Transportation, Promotion, Teamwork, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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