60 Front Desk Agent Jobs in Fort Myers, FL
QUALITY SUITES is Hiring a Front Desk Agent Near Fort Myers, FL
65 Room hotel looking for a Part-time Front Desk Agent for 7am to 3pm with the option of more hours covering 3pm-11pm shifts occasionally.
Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
JOB DUTIES & FUNCTIONS:
- Approach all encounters with guests and associates in a friendly, service oriented manner
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working per brand standards.
Maintain regular attendance as required by scheduling which will vary according to the needs of the hotel
- Comply at all times with Quality Suites standards and regulations to encourage safe and efficient hotel operations
- Maintain a friendly and warm demeanor at all times
- Greet and welcome all guests approaching the Front Desk
- Handle requests for information, mail and messages in an efficient and courteous manner
- Answer guest inquires about hotel service, facilities and hours of operation
- Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
- Obtain all necessary information when taking room reservations and follow rate quoting
- Handle check-ins and check-outs in a friendly, efficient and courteous manner
- Ensure logging and delivery of packages, mail and messages as needed to guests
- Attend meetings as required by management
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Morning shift
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time | Part Time
Accommodations
$25k-34k (estimate)
04/11/2024
08/08/2024
qualitysuites.com
San Luis Obispo, CA
50 - 100
Accommodations
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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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