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Field Service Manager
Battelle Oakland, CA
$134k-169k (estimate)
Full Time | Scientific Services 0 Months Ago
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Battelle is Hiring a Remote Field Service Manager

Battelle delivers when others can’t. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients—whether they are a multi-national corporation, a small start-up or a government agency.

We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.

Job Summary

We are currently seeking a Field Service Manager to support the maintenance of security equipment for the Department of Homeland Security Transportation Security Administration (DHS - TSA). This position is a remote position but will require travel to the following locations:

Ted Stevens Anchorage International Airport (ANC)
Fairbanks International Airport (FAI)
Hollywood Burbank Airport (BUR)
Fresno Yosemite International Airport (FAT)
Los Angeles International Airport (LAX)
Long Beach Airport (LGB)
Oakland International Airport (OAK)
Ontario International Airport (ONT)
San Diego International Airport (SAN)
Santa Barbara Airport (SBA)
San Francisco International Airport (SFO)
Norman Y. Mineta San Jose International Airport (SJC)
Sacramento International Airport (SMF)
John Wayne Airport (SNA)
Daniel K. Inouye International Airport (HNL)
Kona International Airport (KOA)
Lihue Airport (LIH)
Kahului Airport (OGG)
Harry Reid International Airport (LAS)
Reno/Tahoe International Airport (RNO)
Rogue Valley International Medford
Airport (MFR)
Portland International Airport (PDX)
Salt Lake City International Airport (SLC)
Seattle-Tacoma International Airport (SEA)
Spokane International Airport (GEG)
Antonio B. Won Pat International Airport (GUM)

The Field Service Technician Manager will be responsible for parts logistics, administration, maintenance of security equipment and managing staff within a specific region. Work involves most of the following:

  • Manage operation and maintenance, site support services, shipping receiving, stock, security, safety and environmental management of Government and Company property.
  • Provide leadership to staff within the designated region.
  • Prepare Government reports as required.
  • Perform all other position-related duties as assigned or requested.
  • Travel will be reimbursed at the government per-diem rates.

Responsibilities

  • Hiring, developing, and managing the performance of staff.
  • Manage work schedule and staff assignments.
  • Communicate with airport personnel.
  • Prepare reports.
  • Work at airport locations.
  • Work on call, which includes airport off hours, nights and weekends.

Key Qualifications

  • Associate degree with 7 years of experience managing a large field of service staff; or an equivalent combination of education and or experience in a related field.
  • Understand hardware and software.
  • Strong communication skills with the ability to interact with a multi-faceted team, including federal clients and vendors.
  • Ability to multitask under tight deadlines.
  • May be required to climb inside equipment, climb ladders, bend over, squat, and work in tight spaces or areas which are not environmentally controlled.
  • Ability to travel to client sites, up to 25%.
  • Successful completion of training after hire to receive OEM certifications or equivalent.
  • Eligibility and willingness to obtain a Secret Clearance and DHS Suitability.
  • Must be sole U.S. Citizen.

Preferred Qualifications

Experience with airport screening equipment, OEM certification.

Benefits: Live an Extraordinary Life
We care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life.

  • Balance life through a compressed work schedule: Most of our team follows a flexible, compressed work schedule that allows for every other Friday off—giving you a dedicated day to accomplish things in your personal life without using vacation time.
  • Take time to recharge: You get paid time off to support work-life balance and keep motivated.
  • Prioritize wellness: Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits.
  • Better together: Coverage for partners, gender-affirming care and health support, and family formation support.
  • Build your financial future: Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that.
  • Advance your education: Tuition assistance is available to pursue higher education.
  • Flexible work arrangements: You have options for where you work and when you work.

A Work Environment Where You Succeed
For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity’s most pressing challenges and creating a safer, healthier and more secure world.
You will have the opportunity to thrive in a culture that inspires you to:

  • Apply your talent to challenging and meaningful projects
  • Receive select funding to pursue ideas in scientific and technological discovery
  • Collaborate with world-class experts in an inclusive environment
  • Nurture and develop the next generation of scientific leaders
  • Give back to and improve our communities

Vaccinations & Safety Protocols

Battelle may require employees, based on job duties, work location, and/or its clients’ requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws).

Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle.

The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.

For more information about our other openings, please visit www.battelle.org/careers

Job Summary

JOB TYPE

Full Time

INDUSTRY

Scientific Services

SALARY

$134k-169k (estimate)

POST DATE

05/07/2023

EXPIRATION DATE

05/19/2024

WEBSITE

battelle.org

HEADQUARTERS

HOOVER, AL

SIZE

3,000 - 7,500

FOUNDED

1929

TYPE

NGO/NPO/NFP/Organization/Association

CEO

EVELYN HIRT

REVENUE

$5B - $10B

INDUSTRY

Scientific Services

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About Battelle

Battelle is a non-profit organization that provides research development and laboratory management services to government and private sector clients.

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