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Stuttgart, AR | Full Time
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Field Service Representative
Barbaricum Stuttgart, AR
$51k-63k (estimate)
Full Time | Restaurants & Catering Services 1 Week Ago
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Barbaricum is Hiring a Field Service Representative Near Stuttgart, AR

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than 15 years of support to stakeholders across the federal government, with established and growing capabilities across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. Founded in 2008, our mission is to transform the way our customers approach constantly changing and complex problem sets by bringing to bear the latest in technology and the highest caliber of talent.

Headquartered in Washington, DC's historic Dupont Circle neighborhood, Barbaricum also has a corporate presence in Tampa, FL, Bedford, IN, and Dayton, OH, with team members across the United States and around the world. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support. Through all of this, we have built a vibrant corporate culture diverse in expertise and perspectives with a focus on collaboration and innovation. Our teams are at the frontier of the Nation's most complex and rewarding challenges. Join us.

Barbaricum is seeking talented operations and intelligence professionals experienced in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst, you will be on the front lines assisting Palantir’s implementation teams to support and strengthen the unique partnerships with Palantir's client’s user base. You will work side-by-side with analysts to train and mentor users, troubleshoot technical issues, develop new Palantir use cases, all while solving unique and challenging problems. This may take the form of embedding with users across the world as well as downloading your insights directly with Palantir team members in our offices. Lastly, you will help facilitate collaboration across a global enterprise while ensuring our customers' continued success. Come help solve the world’s hardest problems!

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Responsibilities

  • Provide desk-side training to analysts.
  • Train analysts/operators in a classroom setting.
  • Staff the Help Desk: respond to user requests and work with the Palantir engineering team to troubleshoot issues.
  • Provide feedback to the Palantir engineering team about product.
Qualifications
  • Active DOD TS/SCI Clearance
  • Willingness to permanently relocate to Germany and/or Italy
  • Experience fusing intelligence capabilities in support of operations.
  • Technical background with working knowledge of HTML, Ruby, Python and/or Java, as well hardware, networks, and server administration.
  • Prior experience with Palantir Gotham required. Additional experience with Palantir Gaia and Palantir Foundry a plus.
  • Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy-to-understand manner
  • Ability to travel domestically and internationally 25% of the time if needed
  • Ability to work independently and as part of a team.
  • Strong knowledge of Excel
  • Military/Special Operation/Law Enforcement experience is a plus
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Additional Information

For more information about Barbaricum, please visit our website at www.barbaricum.com. We will contact candidates directly to schedule interviews. No phone calls please.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$51k-63k (estimate)

POST DATE

04/21/2024

EXPIRATION DATE

06/20/2024

WEBSITE

barbaricum.com

HEADQUARTERS

WASHINGTON, DC

SIZE

50 - 100

FOUNDED

2008

CEO

RENEE PICKARD

REVENUE

$10M - $50M

INDUSTRY

Restaurants & Catering Services

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About Barbaricum

Headquartered in Washington, D.C., Barbaricum is a Service-Disabled Veteran-Owned small business. At our core, youll find people who love to explore and innovate. Our team has a uniquely complementary skill set. Together weve built a hands-on, all-inclusive contracting firm that develops innovative strategies & uses the best of emerging technologies to support our clients long-term goals. Our growth has been fueled by repeat business and long-term partnerships with key clients. We are an ISO 9001: 2015-certified and CMMI Level 3-appraised company that supports a host of government clients with... Integrated Communications, Mission Support, Research and Analysis, Cyber Security/Intelligence, and Technology-Enabled Services. Our mission is to transform U.S. Government approaches to problem sets of increasing complexity by delivering innovative solutions, especially in support of National Security missions. Barbaricum is one of the fastest growing companies in our market. The company is routinely recognized by institutions like Inc. Magazine, GovCon, AMEC, PRSA, and SmartCEO for corporate growth, capabilities, and award-winning client work. Our team is dynamic and agile, providing global support to current missions across five continents. We are also focused on developing and maintaining our vibrant corporate culture, having most recently been named a Best Workplace for 2017 by Inc. Magazine. We encourage you to explore our site and contact us to learn more about how you can work with Barbaricum. More
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The following is the career advancement route for Field Service Representative positions, which can be used as a reference in future career path planning. As a Field Service Representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative. You can explore the career advancement for a Field Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

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Client service representatives manage client relationships and provide customer support.

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Prepare and maintain service related documentations.

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Filed service representatives take customer questions, complaints, comments, and concerns.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

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Review field services done with the customer before leaving to ensure 100% resolution.

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Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

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As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

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Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

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Step 3: View the best colleges and universities for Field Service Representative.

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