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Client Service Specialist (Teller)Job ID: 13902Functional Area: Retail/Community BankingPosition Type: Part-Time RegularExperience Required: 1 - 3 YearsLocation: Lockhart, TXDepartment: Community BankingEducation Required: High School Diploma or EquivalentRelocation Provided:Email a Friend Save SaveApply NowPosition Description:About Us:Built on a legacy of more than 100 years in banking, we pride ourselves on our commitment to excellence, exceptional customer service, and year-after-year recognition of our industry leading financial performance. Uniquely positioned with our own internal Fintech team, we create and offer innovative personal and business banking solutions.We are dedicated to building community and strive to help our customers succeed financially. By helping to facilitate financial stability for our customers, we positively impact their lives and support families and our communities. We are socially responsible. We also aspire to foster a productive and enriching work environment for our team members. When our customers and team members thrive, we achieve success for our bank.About You:Being the best bank for our customers and team members begins with outstanding talent that possesses and displays the following attributes:Helpful, friendly, approachable, enthusiastic and professional dispositionAccurate and efficient productivityTeam player approach, capable of thriving in a continually changing environmentCritical thinking skillsYour Role:In this role, you will build professional relationships with customers and promote a positive, helpful and friendly team environment. You will contribute your unique talents, skills and experiences to help our customers, your team and our bank get better every day, providing exceptional customer service at all times.Our successful team members perform the following responsibilities every day:Enthusiastically support the bank’s values and missionEngage customers in meaningful conversations regarding their financial needs and goals, identifying referral opportunities for banking center team membersCultivate professional relationships with customers, listening carefully to their needs and displaying empathy to provide the best service possibleProactively help to resolve customer concerns in a timely, professional and positive manner, escalating issues to next level of authority, as neededDisplay a high degree of integrity, trustworthiness and professionalism at all timesActively promote teamwork, leading by example and taking initiative to assist othersFacilitate and process account transactions accurately and efficiently to minimize errors and reduce fraudOpen new accounts, as needed, and recommend new products and services to meet customer needsComplete all essential training and display enthusiasm for continuous learning, accepting constructive feedback from more experienced team membersMaintain consistently good punctuality and attendance to workFollow Bank policy, procedures and guidelines to protect customers and bank assetsJob Expectations:Ability to operate normal and customary equipment/technology used in a business environment, with or without accommodationNote:This description is not an exhaustive list of all job responsibilities, skills and standards required. Other job responsibilities, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. #HPPosition Requirements:Qualifications:High school diploma or equivalent required; bachelor degree preferred1 year experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, requiredKnowledge of and experience with bank products, online banking, mobile banking applications, banking cards, etc. preferredBank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
Full Time
$44k-57k (estimate)
06/01/2024
06/16/2024
ozk.com
MALVERN, AR
1,000 - 3,000
1903
BRENDA WELDON
$500M - $1B
Banking
Were Bank OZK, connecting the great service you expect alongside the convenience, simplicity and security that only the best in banking allows. With a strong commitment to the communities we serve, we are cultivating relationships that grow and thrive together. Since 1903, we've been the kind of bank where people like to do business and where people like to work; weve been named a top performing bank 12 times in the past eight years, all due to our commitment to putting our customers first alongside excellent financial performance. Here Today. Here Tomorrow. Here For You!
The following is the career advancement route for Client Service Specialist (Teller) positions, which can be used as a reference in future career path planning. As a Client Service Specialist (Teller), it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Specialist (Teller). You can explore the career advancement for a Client Service Specialist (Teller) below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Specialist job description and responsibilities
Build and nurture strong personal relationships with clients.
03/06/2022: Boise, ID
Client services representatives manage client relationships and provide customer support.
02/22/2022: Pittsfield, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Specialist jobs
These positions require familiarity with customer services tools and programs.
01/27/2022: Bradenton, FL
Communicate clearly with customers.
01/17/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Client Service Specialist.