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Client Services Coordinator
Banfield Pet Hospital Los Angeles, CA
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$51k-67k (estimate)
Full Time 2 Days Ago
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Banfield Pet Hospital is Hiring a Client Services Coordinator Near Los Angeles, CA

SUMMARY OF JOB PURPOSE AND FUNCTION

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Description - External

ESSENTIAL RESPONSIBILITIES AND TASKS

Live and exemplify the Five Principles of Mars, Inc. within self and team.

Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.

Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.

Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.

Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services

Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.

Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.

Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.

Conduct administrative functions as necessary.

Other job duties as assigned.

THE FIVE PRINCIPLES

Quality The consumer is our boss, quality is our work and value for money is our goal.

Responsibility As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.

Mutuality A mutual benefit is a shared benefit; a shared benefit will endure.

Efficiency We use resources to the full, waste nothing and do only what we can do best.

Freedom We need freedom to shape our future; we need profit to remain free.

Job Summary

JOB TYPE

Full Time

SALARY

$51k-67k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

05/13/2024

The following is the career advancement route for Client Services Coordinator positions, which can be used as a reference in future career path planning. As a Client Services Coordinator, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Coordinator. You can explore the career advancement for a Client Services Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Client Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Coordinator job description and responsibilities

Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms.

01/31/2022: Gary, IN

Handle client escalations and provide corrective actions.

01/07/2022: Trenton, NJ

Negotiate service contract and costs with clients as needed.

03/25/2022: Albuquerque, NM

Schedule regular client meetings and teleconferences to strengthen client relationships.

02/06/2022: Toledo, OH

The Client Services Coordinator provides general administrative support to an office or group of sales professionals.

03/30/2022: Fort Wayne, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Coordinator jobs

For Client Services Managers to accomplish their job effectively, they need to fulfill quite a few job requirements.

01/16/2022: Springfield, IL

Request Feedback To The Clients.

02/27/2022: Boca Raton, FL

Built relationships with the client team to quickly understand requirements and business objectives.

02/05/2022: Hialeah, FL

client services coordinator positions require a wide variety of skills and draw on many fields.

03/08/2022: Gainesville, FL

Strong client relations skills are key to building and maintaining long-lasting business relationships.

01/13/2022: Fort Wayne, IN

Step 3: View the best colleges and universities for Client Services Coordinator.

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