15 client service coordinator 000347 Jobs in fort lauderdale, fl
The Watches of Switzerland Group is Hiring a Client Service Representative (Night Shift) Near Fort Lauderdale, FL
E-Commerce Client Service Representative
E-Commerce Client Service Representative responds to customer web inquiries regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. The E-Commerce Client Service Representative documents and resolves customer problems. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Additionally, E-Commerce Client Service Representative verifies and processes third party electronic sales orders via Pay by Link for merchandise and services. Also, processes and maintains client files up to date with accounts and financial data changes.
Responsibilities
* Ensure an efficient streamlined process for orders, checkouts and delivery is maintained.
* Ensure that the e-commerce department meets/exceeds customer expectations and ease of shopping.
* Work with retail team to meet departmental sales goals and KPIs.
* Verifies and processes third party electronic sales orders via Pay by Link for merchandise and services.
* Handle wide range of client/retail inquires and execute good judgement to resolve matters.
Essential Experience & Requirements
* Minimum Two-year college degree in Business or relevant field experience.
* Strong interpersonal, problem-solving and organization skills.
* Excellent written and verbal communication skills.
* Advanced Excel skills, especially with formulas and formatting.
* Strong analytical skills.
* Excellent computer skills including Microsoft office.
* Ability to work retail operational hours, some remote work may be required.
* Luxury retail experience and luxury watch/jewelry brand knowledge is preferred.
* Experience with SAP and SAPC is preferred
Documents
* E-Commerce Client Service Rep.pdf (96.97 KB)
* Apply Now
Job Summary
Full Time
$38k-48k (estimate)
05/02/2024
05/20/2024
LEICESTER
1,000 - 3,000
1917
LARS ANDERS RAGNAR ROMBERG
$500M - $1B
Retail
Related Companies
The following is the career advancement route for Client Service Representative (Night Shift) positions, which can be used as a reference in future career path planning. As a Client Service Representative (Night Shift), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative (Night Shift). You can explore the career advancement for a Client Service Representative (Night Shift) below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
