Job Objective. The Client Experience Host ensures the delivery of a World Class Client Experience to all clients. Operating in a professional manner and utilizing exceptional communication skills to engage the client, they will have excellent client facing and interpersonal skills. Our Client Experience Host is responsible for facilitating unique and engaging client experiences using creative research and exceptional hospitality. They will be wel...
Job Objective. The Service Consultant ensures excellent client service to all internal and external clients by coordinating, prioritizing, communicating, and following up on all Service Orders. They will be responsible for the quality of each aftercare experience, ensuring the department standards are in line with company strategy. This role supports the organization, workflow, special order/spare parts management long-term operational efficiency...
Client Service Supervisor. The Client Service Supervisor is responsible for the handling of client inquiries and matters from various digital channels. Each day, the Client Service Supervisor monitors client engagements, and the relevant systems to ensure client matters are being addressed aligned with company guidelines – understanding the needs of the client is paramount. Responsibilities. Ensure that the e-commerce department exceeds customer ...
Job Objective. Reporting to the Vice President of Watches of Switzerland, the Showroom Director acts as a focal point within the business. The pace is fast moving and dynamic and you must ensure the showrooms delivery of exceptional client experience whilst achieving company objectives by planning and executing the showroom business plan. making clear the objectives and required outstanding performance delivery keeping all costs and controls with...
Job Objective. Our Administrative Manager is an important member of our Retail team. The Administrative. Manager will provide general showroom and office support with a major focus on providing. excellent client service and fostering a professional work environment for all team members. The Administrative Manager will also coach, train, and develop office staff. Responsibilities. Assist clients with their purchase, repair or service concerns in a...
Job Objective. Our Administrative Manager is an important member of our Retail team. The Administrative Manager will provide general showroom and office support with a major focus on providing excellent client service and fostering a professional work environment for all team members. The Administrative Manager will also coach, train, and develop office staff. Responsibilities. Assist clients with their purchase, repair or service concerns in a f...
Job Objective. Acting as a focal point in the business and providing links between sales, operations, and clients you must ensure the delivery of exceptional client service whilst achieving company objectives by planning and executing the Floor and Showroom business plan. making clear the objectives and required performance keeping all costs and controls within budget. With the support of the Sales Executives, you will be leading and managing a h...
Job Objective. To help you be successful, our Administrative Associate will be fully trained in our services. supported by a management team that truly cares about your success. You are empowered to be yourself to create an experience that will build long-lasting relationships. An Administrative Associate will assist clients and Sales Professionals with all sales transactions and repairs, ship and receive merchandise following company guidelines,...
Job Objective. The Sales Professional makes the client’s need his / her primary focus. He /she is strives to establish client relationships, listening to clients to anticipate their needs and takes personal responsibility for the client’s requests. The sales professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced. The incumbent strives to create a good impression and delivers...
