Essential Job Duties

Are you an experienced leader who is an organized professional with a passion for payroll tax client operations? Do you thrive in an environment where your exceptional communication and analytical skills lift and lead those around you? If so, imagine working alongside passionate professionals who are committed to providing top-notch payroll and data solutions, ensuring accuracy, compliance, and seamless operations for our clients. With a strong growing environment, endless learning opportunities, and the chance to shape the future of payroll trust operations, this is where your expertise will truly shine as a Senior Manager of Payroll Trust Operations!

As a Senior Manager of Payroll Trust Operations, you will be responsible for leading the day-to-day Payroll Services Trust Operations functions (collecting customer funds, treasury, cash management, customer payments, and trust accounting) for BambooHR. Define and communicate the strategy and goals for the Trust Operations teams to streamline operations, improve productivity, and provide exceptional customer experiences. Use extensive knowledge and industry experience to lead and contribute to achieving BambooHR’s goals in creative and efficient ways, including: 

• Accountability for the performance, results, and strategic direction of the Trust Operations organization
• Provide leadership to Managers and senior team members who report to you
• Produce management reporting and use KPIs to drive decision-making for your teams
• Partner with Product, Business Operations, and Customer Experience leaders to drive business results
• Hiring, training, coaching, and development of team members
• Being a role model for BambooHR values

What You Need to Get the Job Done

• 12 years of experience within the Payroll industry and leading or building Trust Operations functions or systems
• Strategic, big-picture thinker who can drive change to support continued growth and operational excellence
• Great skills at leading high-performing operational teams and building relationships across departments
• Thrives in a fast-paced, evolving, and complex environment
• Passionate about BambooHR values

What Will Make Us REALLY Love You 

• You have experience with the BambooHR software
• You have a desire to be a lifelong learner and to instill a learning mindset in others. 
• You love connecting with others and strive to be a team player - even when it's something that is outside original scope of work
• You live by and align with the BambooHR core values
• Finding a company with an excellent culture and healthy environment is of utmost importance to you

What You’ll Love About Us

• Great Company Culture. We’ve been recognized by multiple organizations like Inc, Salt Lake Tribune, Glassdoor, & Comparably for our great workplace culture.
• Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
• Rest and Relaxation. 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation (ask us about this)!
• Health Benefits. Medical with HSA and FSA options, dental, and vision.
• Prepare for the Future. 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.
• Financial Peace University. We pay for a one year subscription and you walk away with financial savvy and a bonus.
• Give back. Get paid to give your time to the community: ask us about this!
• Educational Benefits. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses.
• Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.