JOB
Pay Schedule I, Grade 25, Regular Schedule: 35 hours per week.A vacancy exists in the Department of Aging at the Ateaze Senior Center in Dundalk.A list of eligible applicants will be established based on the examination as outlined below.Current and future vacancies occurring in this classification may be filled from the list of eligible applicants.This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly. All interested candidates must apply at this time.List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.You must attach your transcript(s), certification(s) and license(s) to your application. Unofficial transcripts are acceptable.Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
EXAMPLE OF DUTIES
Job PurposeUnder general supervision, the Baltimore County Department of Aging Ombudsman program provides advocacy services to residents in long-term care and assisted living facilities. The Ombudsman also provides education and resources to the consumer and to family members as it relates to Residents Rights.Essential Job DutiesParticipates in coordination of the Long-Term Care Ombudsman Program. Provides advocacy, investigation or mediation and follow up activities regarding concerns and/or complaints about Baltimore County's nursing homes or other long-term care facilities.May file complaints on behalf of long-term care residents. May act as facilitator to resident and family councils. Conducts advocacy visits to long-term care sites to ensure that standards of basic care and amenities are afforded to residents. Maintains case records in accordance with federal, state, and local policies and procedures including those designed to protect the identity, confidentiality, and privacy of residents and complainants. Assists with collection and interpretation of data and preparation of narrative and statistical reports.Communicates orally and in writing with professionals, community groups, and individuals. Assists in the development and implementation of program policies, procedures, and evaluation mechanisms. Assists in the development, coordination, and implementation of on-going training for professionals and community groups. May provide in-service trainings to staff of long-term care facilities. Assists in recruiting volunteer ombudsman through classified ads, press releases, and distribution of fliers and brochures. Speaks to community groups, and participates in departmental activities pertinent to the program. Assists in the planning and development of volunteer ombudsman materials and activities as well as training and follow-up sessions with volunteer staff. Examples of Other DutiesPerforms other duties as assigned.NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.
SUPPLEMENTAL INFORMATION
Employees hired after July 1, 2022 are required to participate in the Baltimore County Employees’ Retirement System, with very limited exceptions. This position requires satisfactory completion of County sponsored CPR and First Aid training.These positions must maintain certification throughout employment.Physical and Environmental ConditionsThese positions are essentially sedentary with occasional walking, lifting, or other restricted physical activities. Positions may require traveling between work sites.Medical Examination and Employment Background InvestigationApplicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.