Pay Schedule I, Grade 25, Regular Schedule: 35 hours per week.
A vacancy exists in the Department of Health and Human Services, Bureau of Community Health Services.
 
This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly. A list of eligible applicants will be established based on the examination as outlined below.
Current and future vacancies occurring within this class may be filled from the list of eligible applicants.
All interested transfer and promotional candidates must apply at this time.
List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.
You MUST attach your transcript(s) or license(s) to your application.
Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of license(s) certifications, and/or education must be submitted with each application.Under general supervision, screen, evaluated, and monitors clients with Limited English Proficiency (LEP) in a human services program with the Bureau of Community Health Services. Provides episodic case management services as part of an individualized action plan and makes referrals to other agencies or professionals. Provides translation and interpretation services to Baltimore County residents with Limited English Proficiency needing assistance in accessing health-related services.
Examples of Essential Duties

• Interviews clients with LEP, primarily clients who speak Spanish, to determine history of required health-related services and current need for services that facilitate access to health care.
• Assesses client needs and independently, or in consultation with a social worker, physician, or other licensed professional, develops an appropriate plan of action which may include referral of client to another agency or professional.
• Provides translation and interpretation services for Baltimore County residents who speak Spanish and are seeking health-related services across all programs in the Bureau of Community Health Services.
• Monitors and evaluates progress in obtaining health-related services that include private and public entitlements and ongoing case management services if indicated.
• Maintains detailed records of clients’ activities and provides reports to health-related providers or other agencies upon request.
• Follows up on referrals and acts as a liaison between clients, medical providers, clinics, employers, and community organizations.
• Prepares statistical and summary reports as requested.
• Ensures that clients with LEP have been linked to all necessary health-related services that may provide access to medical care, decrease their risk to chronic health conditions, and improve their general quality of health (services include HIV and Partner Services; Cancer Prevention, Diagnosis, and Treatment; Chronic Disease Prevention; and Medicaid or other health insurance programs under the Affordable Care Act).
• Assists walk-in clients and telephone inquiries with Medicaid and other social services/public benefits.
• Conducts health education, community relations, prevention and outreach programs particularly those that target Baltimore County residents with LEP.
• Attends meetings and training sessions.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)Required Qualifications
Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science.
Experience as described in essential duties may be substituted on a year-for-year basis up to a maximum of four years for the required education.
Preferred Qualifications
Ability to speak and write Spanish.
Licenses and Certificates
Some positions within this classification may require possession of a valid driver's license equivalent to a non-commercial, class C Maryland driver's license at the time of appointment.
Proof of Licenses, Certifications and Education
Applicants are required to submit proof of education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Proof of license(s) certifications, and/or education must be submitted with each application.
Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).
Mail or deliver documents to:
ATTN: Bilingual (Spanish) Human Services Associate
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204
You MUST attach your transcript(s) or license(s) to your application.
EXAMINATION PROCEDURE
Qualified applicants will be assigned a rating based on an evaluation of their training and experience as submitted on their application and supplemental questionnaire. Applicants are advised to state the dates, duties and responsibilities of past and present experience clearly and completely for evaluation purposes.Employees in this classification may be assigned to a work shift that includes evenings, nights, weekends and/or holidays. Employees are subject to call to duty in emergencies and may be required to work overtime as needed. Employees must satisfactorily complete County sponsored CPR and First Aid training and maintain certification throughout employment.
Physical and Environmental Conditions
These positions are essentially sedentary with occasional walking, lifting, or other limited physical activities. Positions require traveling between work sites.
Medical Examination and Employment Background Investigation
Applicant's selected for an appointment to a position in Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.