Pay Schedule I, Grade 28, Regular Schedule: 35 hours per week

A vacancy exists in the Department of Public Works: Engineering & Construction, Data Program.

Definition of Responsibilities
The candidate will become the Subject Matter Expert (SME) for specific software applications utilized within the department. Such software applications will include but are not limited to applications such as: Workday, Cityworks, Power Automate-SharePoint applications, Power BI, BlueBeam and ArcGIS. Responsibilities will also include providing training and assistance to office personnel with the use applications deployed within the department. In addition, applicant will also be expected to update data, customize reports, develop and prepare Quick Reference Cards (QRC’s) and other documentation(s) for deployment, training and administrative analysis within the Department.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from the list of eligible applicants.

All interested transfer and promotional candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the Work Experience section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You MUSTattach your transcript(s)/degree(s) and license(s)/certification(s) to your application. Unofficial copies are acceptable. 

Failure to submit proof of License(s), Certification(s) and Education will result in your application not being considered. Proof of license(s), certification(s), and/or education must be submitted with each application. 

Under general supervision, the candidate will be responsible for implementing new automated systems and workflow procedures within the Department of Public Works and Transportation (DPWT), utilizing software applications deployed within the department. 

Essential Job Duties

• Assists in identifying, evaluating, compiling, standardizing and implementing workflow processes within DPWT.
• Becomes proficient with any new and existing software applications implemented and/or deployed within DPWT, as needed. 
• Provides training on any software applications implemented within the Department.
• Provides hands-on training with individual personnel, as well as video training sessions. 
• Prepares training documents, including Quick Reference Cards and other training documentation necessary for successful deployment, implementation and use of software applications and workflow processes. 
• Prepares workflow solution documentation as required to assist in successful software deployments or new workflow protocols. 
• Assists in the preparation of queries, reports and publishing of data from various applications as required. 
• Gathers necessary data and/or information from users, databases and other resources for analysis in development and implement of new automation workflow processes and protocols. 
• Acts as administrator for file transfer sites.

Examples of Other Duties

• Performs other related duties as required.
• Undertakes special projects as assigned.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Possession of a high school diploma or an appropriate high school equivalency.

Plus

Three years of computer system experience. 

(Additional education may be substituted on a year-for-year basis for the required experience.)

Licenses and CertificatesPossession of a valid driver's license equivalent to a noncommercial, class C Maryland driver's license may be required for some positions at the time of appointment.Proof of Licenses, Certifications and Education
Applicants are required to submit proof of license(s), certification(s) and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.Failure to submit proof of License(s), Certification(s) and Education will result in your application not being considered. Proof of license(s), certification(s), and/or education must be submitted with each application.Proof of Degree EquivalencyApplicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).Mail or deliver documents to:ATTN: Data Management - Office Automation Analyst Office of Human Resources Baltimore County Government308 Allegheny Ave.Towson MD 21204You MUSTattach your transcript(s)/degree(s) and license(s)/certification(s) to your application. Unofficial copies are acceptable. 
EXAMINATION PROCEDUREApplicants will be qualified based on an evaluation of the training and experience as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation.

Employees hired after July 1, 2022 are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions.

Physical and Environmental Conditions:
The work of this classification is essentially sedentary, but may include occasional walking, standing, and lifting, and the operation of office equipment.
Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks.