About Us

The Baltimore County Employees Federal Credit Union (BCEFCU) is a member-owned, not-for-profit financial cooperative founded in 1963 with assets of more than $500 million, proudly serving the employees of Baltimore County government, GBMC Healthcare, Gilchrist Hospice Care, Sheppard Pratt Health System, and more. Making a difference in our members lives is what we are all about!

We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Work Schedule & Location

• This job is open at our Towson branch located in Towson, Maryland.
• This is a Full-time position requiring 35 hours per week.
• This is a temporary position, beginning in May or June and ending mid-August
• The work schedule is Monday through Friday, 8:00am to 4:00pm with a one-hour, unpaid lunch break

Position Summary

We have an opening for a Seasonal Banking Associate. This is an excellent opportunity to gain valuable work experience in the banking industry and to learn about credit unions, a unique type of financial institution where our members are the owners. This position does not involve cash handling. No weekends are required!

Job Duties:

• Provides professional, prompt, and courteous service to members and Credit Union staff
• Actively sells Credit Union products and services based on member needs
• Services member accounts in-person and over the telephone by providing information and answering questions
• Provides technical assistance and problem-solving for online banking, mobile banking (both Apple and Android), Bill Pay, and other electronic services by providing enrollment assistance, password resets, and related tasks
• Fulfills a variety of account maintenance and servicing requests, such as address changes, check orders, and stop payment orders
• Processes direct deposit, payroll deduction, and automatic transfer requests
• Orders debit and ATM cards and assists members with a variety of debit and credit card services
• Complies with all applicable Credit Union policies, procedures and regulatory requirements

What You Need:

• High School Diploma or GED
• Customer service experience preferred
• A passion for serving customers!
• Strong interpersonal skills
• Ability to perform basic math functions
• Proficient use of computers & Windows-based software
• Basic knowledge of electronic banking products
• Credit check and criminal background check are required