Description. Primary Functions. Perform in all areas of the Call Center including answering incoming calls, responding to member requests, and account research. 1. Have a broad knowledge of Credit Union services and policies and the ability to answer inquiries of a general nature. 2. Give courteous and prompt attention to members on the telephone. Assist members with account information, transactions, and research. Perform financial transactions ...
Description. Primary Functions. . Using Keystone Collections, prepare basic information on delinquent and/or overdrawn accounts, make and answer phone calls, follow up on worked accounts, research accounts to correct deficiencies caused by error, make interest and principal adjustments as required, prepare payment or extension agreements at member’s request, keep records on delinquent and/or overdrawn accounts, file documentation as needed, write...
Description. Primary Functions. Perform in all areas of the Support Services including assisting with all image archiving, IRAs, online account and certificate opening, and ATM and mobile deposit verification for third-party vendors. . Duties and Responsibilities. Have a broad knowledge of Credit Union services and policies, and the ability to answer inquiries of a general nature. Responsible for staying current on all products and services offer...
Description. Primary Function. Able to perform in all Member Service areas of the Credit Union, including but not limited. to: New Accounts, Lending, Reception Desk, and Teller Line. Duties and Responsibilities. Have broad knowledge of Credit Union services and policies and the ability to answer inquiries of a general nature. Responsible for staying current on all products and services offered by the credit union and be proactive in offering thes...
