·Oversees, directs, and manages the Quality Assurance function to ensure highly disciplined compliance with all product and process quality parameters and standards including specifications, approved methods, procedures, practices, and systems.

• • Product and process quality management systems
  • Consumer/Customer complaint investigation, response, resolution, and tracking
  • Product quality evaluation
  • “Quality Hold” program, defect monitoring, resolution, and tracking

·Ensures highly disciplined compliance with all regulatory and company defined beverage safety and sanitation standards, systems, procedures, and practices to guarantee absolute quality of our products and packaging including:

• • Supplier audits/certifications,
  • Inbound inspection imported products
  • Inbound inspection industrial materials
  • Microbiological testing
  • Lot tracking
  • Sanitation
  • HACCP/Food Safety
  • ’s
  • Quality Systems
  • Well/Municipal water
  • Waste water
  • FDA (Food and Drug Administration)
  • TTB (Tax and Trade Bureau)

·Oversees HACCP/ISO programs and training (Business Management/Quality Management Systems) and related activities to ensure operational compliance (i.e., training, internal and external audits, certification, and management review).

·Manages technical packaging function and responsible for administering line trials, analyzing data and making recommendations. Facilitates product, package, and process troubleshooting.

·Provides technical assistance to Research and Development or other laboratories in developing, testing, and documenting new or improved products, procedures, and methods.

·Conducts audits of suppliers’ processes, products, and quality systems.Evaluates and coordinates corrective action follow-ups.

·Meets with suppliers to discuss and resolve any potential or existing quality issues.

·Prepares various reports and documents and administers the research, submission and documentation for Operations Director, Global Quality, Bacardi Martini and internal matters as required or regulated.

·Leads the Quality Initiative in support of Operations, including leadership role on Continuous Improvement Teams within plant/company.

·Ensures open communications are maintained between departments key to the quality goal.

·Develops skills within the Operations group to ensure effective build-in quality into of the production process.

·Develops, implements, and sustains new methods and procedures to drive improvements in overall quality and beverage safety and install performance improvement measurement tools to monitor progress.

·Proactively researches and recommends enhancements to product quality, procedures, equipment, and management practices.

·Develops, coaches, and mentors Supervisors and analysts at all levels.

·Conducts and organize training for department/company.

·Directly supervises and conducts performance appraisals of all direct reports and ensures all department evaluations are completed in a timely manner.

·Ability to travel, work overtime and outside normal schedule as required.

·Performs all other duties as assigned or requested.