About this role: Wells Fargo is seeking a Business Execution Consultant in Consumer & Small Business Banking, supporting the ATM Performance and Branch Adoption Team within the Branch Systems & Transformation Team. In this role, you will help support Branch Readiness activities related to various projects and initiatives; focus on performance coaching, root cause analytics and resolution for ATM Servicing & Teller Cash Recycler usage; maintain the Branch and ATM Connection SharePoint Site; create, support, and deliver branch training materials along with management of centralized mailboxes; and field Branch/Region ATM escalations, driving to resolution. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics Determine areas of strength or Business Execution opportunity within defined scope of work Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations Utilize independent judgment to guide moderate risk deliverables Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business Collaborate and consult with leaders and executive management Provide work direction to less experienced Strategy and Execution staff Required Qualifications: 2 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Previous Retail Banking experience, specifically interacting with and supporting branch personnel and region leadership Experience developing and creating branch support materials and resources Experience interacting with project level teams, project level activities and fulfilling takeaways from projects Experience writing ,editing, and delivering internal communications and training-related materials in a corporate environment or financial institution Ability to facilitate meetings among remote resources and work effectively in a virtual team environment Ability to execute in a fast paced, high demand, environment while balancing multiple priorities Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills Experience interacting with and managing SharePoint sites Knowledge of ATM business and processes or ATM Servicing Knowledge and understanding of branch operations and communication channels such as: Messenger, Alerts, Store Portal, Huddle content, or Marketing updates Job Expectations: This position offers a hybrid work schedule, with 3 days per week in an office setting required This position is not eligible for visa sponsorship Ability to travel up to 10% of the time Posting Locations: 1525 W WT Harris Blvd, CHARLOTTE, NC 28262 2700 S Price Rd, CHANDLER, AZ 85286 **Required location(s) listed above. Relocation assistance is not available for this position. Posting End Date: 17 Apr 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune’s 2023 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.