About this role:

Wells Fargo is seeking a Lead Technology Business Systems Consultant to join Technology and be part of our Chief Technology Office's (CTO) IT Service Operations group. Learn more about the career areas and lines of business at wellsfargojobs.com.

You will contribute to achieving objectives through strong partnerships and collaboration with both business and technology team members. You will aid and support in the execution of all activities for achieving objectives that remediate risks and improve technology related crisis response capabilities. This is achieved through various methods of delivery such as data quality, monitoring, dash boarding, self-identified issues, strategic solutions or integration within existing projects, program, or product deliverables.

In this role, you will:

• Lead complex Business Continuity Plan (BCP) initiatives for business and technology plans

• Act as a key participant in providing strategic business solutions to companywide technology initiatives related to BCP

• Evaluate highly complex BCP business problems and provide subject matter knowledge proficiency for technology initiatives

• Define and lead detailed research on business and technology requests related to BCP to develop efficient and accurate functional requirements

• Make decisions in highly complex and multifaceted situations requiring solid understanding of domain and technology applications, and which influence companywide technology solutions when conducting, overseeing, documenting and/or recording all the BCP exercises and maintenance items required for the team in a timely manner as required by the Enterprise Guidebook

• Lead project or systems documentation, and monitor and manage project schedules and deliverables

• Review submitted documentation and artifacts supporting recovery exercises

• Ensure communication and information flow while collaborating and consulting with business and technology team

• Respond to questions and request for information about the readiness of various assets and staff within the business continuity plans

• Produce reports as needed to comply with readiness and exercise activities

• Communicate with Line of Business (LOB) to resolve recovery gaps and conflicts for applications dependent on plans supported by the Business Resiliency Coordinator (BRC)

• Assist with ensuring BRC team members stay current with Technology Resiliency and Disaster Recovery (TRDR) certifications and have a thorough understanding of the Enterprise Guidebook and all the associated updates

• Support interfaces with Technology Industry Leaders, Analysts and Regulators

• Ensure Wells Fargo required internal Enterprise Business Continuity and Resiliency Planning (EBCRP) certification is current

• Meet with functional managers and business partners to perform Business Impact Analysis: research dependencies, conduct reviews, create approval documentation, upload artifacts to support the work and document the exercise in Business Continuity Planning (BCP) Source of Record (SOR)

• Mentor Business Resiliency Coordinators

Required Qualifications:

• 5 years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 5 years of technology experience

Desired Qualifications:

• 5 years of business continuity planning experience

• Experience managing multiple medium to large sized technology development efforts within a major line of business 

• Ability to influence across all organizational levels, particularly with senior management

• Ability to motivate a team and lead strategic initiatives, collaborating across a large organization and multi-tasking as required

• Knowledge and understanding of technology risks related to business risks

• Experience with working within a large global organization

• Strong analytical skills with high attention to detail and accuracy

• Excellent verbal, written, and interpersonal communication skills

• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills

Job Expectations:

• Willingness to work on-site at stated location on the job opening

• This position offers a hybrid work schedule

• This position is not eligible for Visa sponsorship​

• Relocation assistance is not available for this position

• Ability to work weekends and evening hours as needed

Posting Locations:

• 2600 South Price Rd - Chandler, Arizona 85286

• 1525 West W.T. Harris Blvd - Charlotte, North Carolina 28262

• 1301 Solana Blvd - Westlake, Texas 76262

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.