B Carlson Heating, Air Conditioning, & Plumbing: Our HVAC and Plumbing team has been serving the beautiful city Albuquerque since 1971. Our top notch service and outstanding customer service are what makes B Carlson the ‘go to’ service company in the area. But where would we be without the heroes on our support team? We’d rather not find out! Apply to be a B Carlson hero today!

The Good Stuff:

• $20-24/hr - based on experience
• In office position from 8am-5pm
• Great working environment
• Opportunity for FT work (weekends included but you can have your 2 preferred week days off!)

Job Duties:

• Organize & coordinate daily schedules based on call priority & technician ability
• Dispatch & debrief our technicians
• Monitor performance of service techs
• Communicate with customers in a timely & effective manner
• Understand sales goals & hold team accountable

What you need:

• HS Diploma or GED
• 1 year of dispatch experience, preferably dispatching technicians
• Proficiency with Microsoft Office or Google Suite
• Preferred experience using a Customer Service Software such as Service Titan
• High ability to multi-task and switch tasks quickly
• Excellent organizational skills

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