Business Analyst III

(Local Candidates ONLY, NO C2C)

Responsibilities:

• Support development and implementation of change management plans that reduce employee resistance and empower management as change sponsors.
• Focus on the people side of change, including changes to business processes, systems and technology, job roles and skills, and organization structures.
• Facilitate various system verification activities such as systems and user testing.
• Draft and deliver process and systems training to impacted employees.
• Facilitate system and data integration efforts to connect disparate systems that have various levels of System Life Cycle (SLC) maturity.

Requirements:

Education & Corresponding Experience (required on matrix):

• A degree in Information Technology, Technical Management, Information Management, Engineering, Business Systems, Computer Science or a directly-related technical discipline is preferred.
• 10 years of experience is required with an applicable Associate’s degree.
• 8 years of experience is required with an applicable Bachelor’s degree.
• 12 years of experience is required without a degree.
• Experience should include business systems analysis with a focus in Networking and Infrastructure projects. Expert level practitioner in business systems analysis and/or systems analysis with a focus in Software, Data Integration, Cyber Security, Networking and/or IT Infrastructure projects. (Project business system analysis experience required; do not include Service Desk or O&M experience).

Required Technical Skills & Experience (required on matrix):

• Advanced knowledge of Visio or other similar flowchart tools.
• Advanced proficiency in Excel, including pivot tables, charting and reporting.
• Expert knowledge in supporting full lifecycle of projects through the IT Systems Development Lifecycle (10 years of project business system analysis experience required; do not include Service Desk or O&M experience).
• Expert knowledge in IT planning, functional and technical specifications, and system life-cycle (SLC) management.
• Experience Supporting Requirements Development including a) Conduct interviews and facilitate workshops to elicit business requirements b) Research, analyze, model and organize information for developing requirements c) Decompose high-level information and abstract up from low-level information to distinguish solution ideas from business needs d)Facilitate requirements validation sessions and present findings to client management and other stakeholders e) Collaborate to resolve requirements conflicts between stakeholders f) Research, document, and validate current and future state processes and designs (functional and technical) g) Help define best approaches, alternatives, and decision frameworks for alternative business solutions analyses.

Preferred Skills & Experience (optional on matrix)

• Experience in organizational change management methods and tools.
• Experience with use of SharePoint.
• Experience delivering projects with Cyber Security and/or other compliance requirements.
• Experience with Agile and Waterfall methodologies.
• Advanced knowledge of Network Hardware and Software, Server Hardware, and Server Operating Systems.
• Advanced knowledge of a broad spectrum of technologies including applications, servers, storage, backup systems, networking, and security.
• Experience supporting large technical infrastructure projects.
• Expert communication and customer services skills to move assigned project(s) forward in a large agency environment with many stakeholders.