Who we are looking for…

A Patient Engagement Associate to complete patient-satisfaction surveys or CAHPS (Consumer Assessment of Healthcare Providers and Systems), asking consumers and patients to report on and evaluate their experiences with health care. Full-time and part-time positions available.

What you will experience… 

• A fast-paced, collaborative team-oriented environment that encourages everyone to bring their authentic self to work every day.
• Professional development for career growth and advancement
• Competitive compensation with full selection of benefits, including company-matching 401k contributions and 20 days of paid time off holidays birthdays 

Who we are...

What you will do...

• Responsible for collecting data using various structured data collection methods including mail and telephone.
• Demonstrate experience working with people in a professional and personable manner, soliciting information through phone and face-to-face interactions. 
• Capture and record data in the computer system requiring the ability to enter participant responses rapidly and accurately. 
• Collect accurate healthcare data for business benchmarking and enhancing industry knowledge and our customers experience with our software products.
• All other duties as assigned.

What you bring... 

• Bachelors’ Degree preferred. 
• Opportunity open to college students currently working towards obtaining a Bachelors' degree. 
• The ability to be self-directed, work independently and meet data collection quotas and deadlines enthusiastically.
• Previous customer service experience or call center experience with clear verbal communication skills. 
• Foreign language skills with fluency in Spanish, Vietnamese, Filipino, or Russian, are a Bonus!