Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).

Axle is seeking a Operations Manager to join our vibrant team at the National Institutes of Health (NIH) supporting the located in Rockville, MD.

Benefits We Offer:

• 100% Medical, Dental & Vision Coverage for Employees
• Paid Time Off and Paid Holidays
• 401K match up to 5%
• Educational Benefits for Career Growth
• Employee Referral Bonus
• Flexible Spending Accounts:
  • Healthcare (FSA)
  • Parking Reimbursement Account (PRK)
  • Dependent Care Assistant Program (DCAP)
  • Transportation Reimbursement Account (TRN)

Responsibilities :

• Supervise Facility and Office Operations to ensure smooth day-to-day functioning. 
• Lead and coordinate IT Support Team activities and associated projects. 
• Conduct regular assessments of business procedures to identify inefficiencies and enact necessary improvements. 
• Cultivate and maintain relationships and agreements with external partners/vendors. 
• Utilize data and metrics to evaluate overall performance, providing insightful analysis and interpretation.
• Undertake additional company tasks as required to support organizational goals. 
• Foster transparent communication channels between departments to optimize information flow. 
• Prepare and deliver comprehensive reports on operational performance to senior management. 
• Conduct thorough analysis of existing processes to pinpoint areas for enhancement and efficiency gains.
• Drive the implementation of innovative solutions, automations, and best practices to optimize operational workflows. 
• Offer guidance and support to team members, nurturing their professional development. 
• Monitor key performance indicators (KPIs) and enact corrective actions as necessary. 
• Maintain oversight of quality control measures to ensure consistent delivery of high-quality output. 
• Proactively identify potential risks and develop strategies to mitigate and manage them effectively.

Qualifications:

• Bachelors degree in a related field (e.g., Business Management, Operations Management, Operations Research)
• Experience as an Operations Manager, or equivalent position. 
• Excellent writing, communication, and analytical skills.
• Ability to organize, prioritize and multitask.
• Proactive, results-oriented, creative problem solver.
• Strong attention to detail.
• Demonstrated ability to protect sensitive information.
• Knowledge and some experience in operational functions (e.g., finance and accounting, human resources, information technology, data management/reporting etc.)
• Advanced knowledge and experience with the use of MS Word, Excel, PowerPoint, and Project. 
• Experience with low code/no code technologies (e.g., MSFT Power Platform

Disclaimer:The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com

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