ESSENTIAL DUTIES AND RESPONSIBILITIES. Trust Builder and Ambassador of Exceptional Resident Experiences. Provide leadership, direction, and support to all team members, both on-site and ERS to aid in customer satisfaction, community operations, and results. Oversee resident relations by encouraging timely, clear, and courteous communication to both internal and external customers, and resolving at lowest level. Monitor internal processes, impact ...
ESSENTIAL DUTIES AND RESPONSIBILITIES. Problem Solving and Asset Preservation Ambassador. Deliver timely, clear, and courteous customer service 100% of the time to all communities in assigned geographical location. Proactively care for the physical buildings and the communities by maintaining the plumbing, electrical, HVAC and appliance systems. Respond to service tickets swiftly, document and communicate service status consistently, and prioriti...
