13 Computer Systems Analyst Jobs in Rockville, MD
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AXLE is Hiring a Computer Systems Analyst Near Rockville, MD
Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).
Axle is seeking a Computer Systems Analyst to join our vibrant team at the National Institutes of Health (NIH) supporting the National Institute of Mental Health (NIMH) located in Rockville, MD.
Benefits We Offer:
- 100% Medical, Dental & Vision Coverage for Employees
- Paid Time Off and Paid Holidays
- 401K match up to 5%
- Educational Benefits for Career Growth
- Employee Referral Bonus
- Flexible Spending Accounts:
- Healthcare (FSA)
- Parking Reimbursement Account (PRK)
- Dependent Care Assistant Program (DCAP)
- Transportation Reimbursement Account (TRN)
Overall Position Summary and Objectives
Deliverables:
- Work products and documents related to supporting NIMH researchers and other staff in maintaining the NIMH internet and intranet websites and OSPPC SharePoint site using appropriate technologies and methods, and posting scientific documents and other material on the NIMH websites. - Ad-Hoc
- Work products and documents related to managing NIMH webmaster requests, triaging requests to team members and customer support and reviewing and approving materials for publishing to production. - Ad-Hoc
- Work products and documents related to processing incoming project requests, and performing duties assigned by the project manager. - Ad-Hoc
- Work products and documents related to converting documents to HTML and PDF files, converting and publishing scientific content in various formats, and distributing scientific and non-scientific documents. - Ad-Hoc
- Work products and documents related to updating web content; ensuring that NIMH websites comply with Section 508 standards; checking web pages for accessibility issues and suggesting steps for remediation. - Ad-Hoc
- Work products and documents related to maintaining the NIMH YouTube Channel, uploading videos, and creating 508-compliant captions. - Ad-Hoc
- Work products and documents related to checking NIMH websites for broken links, performance issues, and suggesting fixes. - Ad-Hoc
- Work products and documents related to NIMH web development. - Ad-Hoc
- Work products and documents related to generating website analytics reports. - Ad-Hoc
Work Details:
- Collaborate with the Office of Science Policy, Planning, and Communications (OSPPC) leadership, technical staff, content creators, and other stakeholders to enhance usability, accessibility, and performance of NIMH’s digital communications. 1
- Collaborate with team members and external contractors to complete work. 2
- Enter requests into a ticketing system, monitor their status, and close appropriately. 3
- Communicate and follow up with project stakeholders concerning incoming project details and deliverables. Conduct administrative duties, such as setting up meetings, drafting invoices and drawing estimates. Track, update and report project progress. Perform other duties assigned by the Project Manager. 4
- Assist NIMH researchers and other institute staff to update the NIMH internet and intranet websites using NIMH digital publishing platforms (Drupal for internet and SharePoint for intranet). 5
- Provides technical experience needed to perform analyses, processing and user support of various computer systems using standard statistical procedures and techniques.
- Maintain and share comprehensive working knowledge of Federal government, HHS, NIH, and NIMH standards, policies, procedures, and best practices applicable to web development and other digital communications.
- Write and modify code to support NIMH website functionality.
- Write and modify code to support NIMH website analytics reports.
- Follow standard operating procedures (SOPs) for digital communications requests.
- Review/edit SOPs based on experience following them and feedback from stakeholders. Recommend and formulate SOPs as appropriate.
- Triage and complete incoming requests for updates to the NIMH internet, intranet, and OSPPC SharePoint sites.
- Post scientific documents and other complex materials on the NIMH website in a timely manner and in accordance with Section 508 requirements.
- Review HTML code from external contractors to ensure it complies with relevant standards and is suitable for publishing.
- Attend meetings and collaborate with staff on web development projects.
- Utilize approved third-party services (e.g., EventBrite, etc.) to support the distribution of NIMH information.
- Ensure integrity and availability of NIMH web pages. Routinely run scans for site performance and broken links. Work with team to resolve issues.
- Understand Section 508 requirements as they pertain to digital information and evaluate NIMH websites for compliance with those requirements and standards. This may involve using third-party monitoring tools. Suggest remediation steps for non-compliant materials.
- Maintain the NIMH YouTube Channel; upload videos; create 508-compliant captions.
- Sets up and uses various computer systems and software packages.
- Compiles and manages data and assists with quality control.
- Produces various reports, graphs and figures for presentation.
- Trains users in applying systems and analysis methods.
- Maintains systems software as well as hardware and security configurations.
- Maintains interface software between multiple computer environments to ensure smooth operation and
- communication.
- Develops new programs and systems as needed.
- Coordinates data storage and mining.
1, 2, 3, 4, 5 represents priority rankings, where 1 is highest priority and 5 is lowest priority of those ranked
Minimum Education
Bachelor
Additional Qualifications:
- Bachelor’s degree in Information Technology, Computer Sciences, or related discipline with three (3) years of related experience; or Bachelor’s degree in unrelated field and five (5) years of related experience.
- Computer and Information Systems
- HTML
- CSS
- Javascript
- Ability to code HTML
- Strong communications skills, both oral and written.
- Knowledge of HTML, CSS, mobile and desktop web browsers.
- Ability to code HTML.
- Demonstrated ability to effectively organize, prioritize, and execute multiple tasks in a deadline-driven environment.
- Ability to solve problems as they arise and show strong attention to detail.
- Excellent analytical, organizational, and time management skills.
- Experience using Drupal 7/8/9 preferred.
- Strong interpersonal skills and experience in customer support or customer service.
Disclaimer:The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.
The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.
Accessibility: If you need an accommodation as part of the employment process please contact: careers@axleinfo.com
Job Summary
Full Time
Insurance
$110k-135k (estimate)
04/18/2024
04/28/2024
axleinsurance.com
MONSEY, NY
25 - 50
2009
Private
IZZY GREEN
<$5M
Insurance
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