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Workforce Management Engineer
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Axiom Global Technologies is Hiring a Workforce Management Engineer Near Charlotte, NC

Job Details

Role : Workforce Management Engineer
Location: US, Hybrid Model - Charlotte, Chandler, New Jersey, Minneapolis, Dallas, Denver
Duration : 8 Months

Description:
This position is expected to work on project and platform implementations as well as provide Product support and resolution of issues with prevention plans related to Contact Center, ACD, Workforce Management, Reporting Systems and other Services.
Must to have experience:

  • Workforce Management 2 years experience
  • Alvaria or Verint Product 5 years experience
  • Contact Center solutions for large Enterprise 2 years experience
  • SQL (Verint)
  • Oracle (Alvaria)
  • Windows Server Administration 5 years experience

Nice to have experience:

  • Cloud integration 1 year experience
  • Agile Kanban methodology - 3 years experience
  • Relational DB experience 1 year experience
  • PowerShell Scripting 2 years experience
  • BI Reporting 1 years experience

Job Summary

JOB TYPE

Full Time

SALARY

$101k-128k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

07/23/2024

WEBSITE

axiomglobal.com

HEADQUARTERS

Walnut Creek, CA

SIZE

25 - 50

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