About the Company

LG H&H Americas is a division of LG H&H, the #1 company in beauty and personal care in Korea. Since creating Korea’s first ever cosmetic products over 75 years ago, LG H&H has become an industry leader in Asia, before expanding our business by merging with The Avon Company to introduce and grow our robust brand portfolio in the US and Canada.

Creative Operations Project Manager

LG beauty harnesses cutting-edge technologies as well as time-honored techniques to create

award-winning, researched-backed beauty products that make a difference. LG beauty continually renews itself as a creative customer-centric beauty company producing a variety of innovative, best-selling products clinically tested and science driven for everyday use that deliver results you can see and feel.

SUMMARY: LG H&H is seeking a detail oriented and passionate Creative Operations Project

Manager to join the Creative team. This role will report into our Creative Director and is based in our LA office Monday - Friday.

This candidate should be highly organized, have outstanding communication skills, and be a

self-starter who can hit the ground running. This role will be responsible for evolving and applying new processes, techniques and technologies while also driving a cycle of continuous improvement within Production teams and processes. This candidate will report into the Creative Director, and work closely with cross-functional partners within Creative, Marketing, and Ecommerce.

Creative Operations Project Manager Duties and Responsibilities:

• Meets creative department work standards by following production, productivity, quality, and customer service standards.
• Resolves operational problems.
• Identifies work process improvements.
• Meets creative department cost standards by monitoring expenses and implementing

cost-saving actions.

• Reviews project production factors by studying budget, background information, objectives, presentation approaches, styles, and techniques.
• Obtains approvals by presenting final layouts, storyboards, and illustrations; and responds to cross-collaborative commentary and requests.
• Improves quality results by studying, evaluating, and re-designing processes.
• Enhances creative department and organization reputation by accepting ownership for

accomplishing new and different requests.

• Manage brand-led creative projects from conception through delivery, including but not

limited to yearly & seasonal campaigns, direct mail, e-commerce/email, social, events &

special projects.

• Work with internal stakeholders to gather and implement project scope, deliverables,

timelines, budgets, and deadlines.

• Develop detailed schedules and work with brand creative team, including production &

post-production and external vendors, to oversee daily workflow, ensuring projects stay on track and meet deadlines/budgets.

• Ensure projects are trafficked through PMT and maintain schedules according to

cross-functional needs.

• Work with key departments including Marketing, E-commerce and Merchandising throughout the progress of projects to encourage collaboration ensure any shifts in programming are addresses and projects are adjusted & communicated accordingly.
• Partner with creative lead to ensure projects are routed for approval by stakeholders on a weekly basis.
• Schedule meetings and set agendas for creative approvals and ensure all teams and assets are prepared for presentation.
• Balance projects in the brand creative portfolio and, when necessary, communicate priorities
• to cross-functional partners.
• Develop, implement, and communicate process standards, including a Creative Brief

template to be used cross functionally.

Creative Operations Manager Skills and Qualifications:

• Detail oriented, efficient, self-starter, highly productive and collaborative approach to work.
• Strong creative problem-solving skills and ability to cope with tight deadlines with a proactive approach.
• Ability to close a project, conduct post-mortems and develop a process of continued
• Able to develop standards, documentation, and templates to prevent constant need to

reinvent processes.

• Strong knowledge of both print, digital, photo & motion production processes.
• Managing Creative Digital Assets - Imagery, Photo, Video, Audio, Fonts, etc
• Strong knowledge of DAM, CMS, metadata taxonomy, and SEO best practices, strategy

principles and concepts for assets and digital content

• Ability to create and organize data including creation of an architecture map and naming

convention

• Demonstrate the ability to consistently elevate the infrastructure and operations of the

creative department to increase deliverables output, while supporting the creative process

• Establish and maintain a positive working relationship with all internal and external partners, while representing the department with a professional and team-oriented atmosphere
• Take full ownership and accountability for proper planning, oversight, and execution of

project assignments

• Address gaps and obstacles in the existing creative process and propose solutions and

Options

Education and Experience Requirements:

• Bachelor’s degree in related field required.
• 5 years project management experience working in Beauty /Fashion field or advertising

agency.

• Expert knowledge of project lifecycle from original concept to final deliverable, specifically photo & motion.
• Experience in project managing 360 brand campaign, including managing deliverables and timelines.
• Highly organized and self-disciplined with a strong ability to prioritize tasks and resources.
• Strong verbal and written communication skills.
• Expert in advanced project management tools. Experience in Asana and Figma is a must.

We are proud to offer a comprehensive and competitive benefits package in addition to salary

compensation. The annual salary range for this role is $95k - $115k in addition to bonus potential, a 401(k) match, health benefits, paid time off and more. The final salary will be determined based on a variety of factors, including the individual's experience and qualifications. Must have a portfolio and resume to apply.

Our Benefits

• Eligible for benefits as of date of hire (health, dental, vision, life and other voluntary programs)
• You are immediately vested in LG H&H’s matching contributions to the 401(k) Plan. Company matches your contributions dollar-for dollar up to 6% of your eligible pay.
• Company sponsored Life insurance, AD&D and Disability benefits
• Wellness incentive programs

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