Description

DUTIES & FUNCTIONS

Essential:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Maintain a friendly and warm atmosphere at all times.
• Be familiar with hotel standard operating procedures.
• Interact with all guests and employees in a friendly and courteous manner.
• Ensure the correct and timely set up of all Banquet Event Order functions.
• Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space and storage areas to include the carpets, walls, walks, windows, and heating/air conditioning units, etc.
• Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions.
• Be familiar with fire exit and extinguisher location, and follow all hotel safety rules.
• Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly.
• Notify management of any hazards.
• Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all their fellow employees.
• Be familiar with the organization of the hotel and know the function of each department.
• Handle items for “Lost and Found” according to the standards.
• Perform other tasks/jobs as assigned by a supervisor or manager.
• Attend meetings as required by management.

I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AS STATED ABOVE AND ACCEPT THAT ANY OF THE TASKS MAY BE MODIFIED OR CHANGED. I ACCEPT RESPONSIBILITY FOR KNOWING THE MODIFICATIONS AND / OR CHANGES IN THIS JOB DESCRIPTION. I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB AS LISTED ABOVE, WITH OR WITHOUT REASONABLE ACCOMMODATION.

Requirements

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements:

• Long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to
• 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

Mental requirements:

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.