Job Summary:

You create amazing experiences for our library patrons. You work cooperatively and effectively with others to deliver excellent service, resolve problems, and make decisions that enhance organizational effectiveness. You help develop and implement creative library programs. You understand customer needs and enjoy connecting them with the right library materials. You engage well with others and are passionate about providing an exemplary customer experience. You’re able to share your passion for library services and enjoy talking about and offering meaningful recommendations of the latest books, movies, and music. You are an explorer; you are out on the floor with library customers helping them with their journey through our amazing library.

Duties and Responsibilities:

• Continually looking for opportunities to have library patrons feel welcome and connected to library materials and services.
• Assists patrons with locating materials at the reference desk, using computers, and explaining procedures (checking out, logging onto the Internet, making copies, etc.)
• Assist with circulation activities including patron orientation, check-in-out, creating displays, shelving, etc.
• Assist with programming and promotional activities.
• Create monthly program sheets and other promotional flyers, bookmarks, etc.
• Know and understand the American Library Association’s Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library.
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
• Oversee the ongoing grooming of your assigned library areas collection.
• Other activities as assigned.

Education and Experience:

• H.S. Diploma or GED required,
• 1 year library experience preferred.

Knowledge, Skills and Abilities:

• Excellent listening and communication abilities.
• Excellent customer service skills.
• Ability to work a flexible schedule which may include some weekend and evening work.

Work Environment:

• Fast paced public library
• The noise level in the work environment is usually moderate as the employee works in a library setting, using telephone and computer

Physical Demands:

• Ability to move from place to place within the location; lift, push/pull, hold/carry of items weighing up to (25) pounds and occasional up to (35) pounds such as files, books, stacks of paper, and other materials.
• Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.
• The person in this position frequently communicates via telephone

Avenu Summary:

Avenu provides local governments with ways to achieve more predictable revenue that supports growth, fuels modernization and ensures compliance with mandated but underfunded programs. Avenu’s revenue enhancement and administrative solutions find and recover license, permit and other taxes that cities and counties struggle to collect. The insights and improved fiscal posture enables governments to deliver expected services and sustain a high quality of life for residents.

Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.