Aventura Rehab & Nursing Center -

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OVERVIEW :

The Receptionist will greet, assist, and provide direction and information to patients, visitors, and other guests at the facility.

RESPONSIBILITIES :

• Greets patients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location
• Answers, screens, and directs phone calls; takes messages and schedules appointments if needed
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks
• Performs basic filing and recordkeeping
• Report any complaints to immediate supervisor

QUALIFICATIONS :

EDUCATION / EXPERIENCE :

• High School Diploma or GED.
• Excellent verbal communication skills
• Excellent interpersonal and customer service skills
• Basic understanding of administrative and clerical procedures and systems
• Proficient with Microsoft Office Suite or related software

SUPERVISORY RESPONSIBILITIES :

This position has no supervisory responsibilities

WORK ENVIRONMENT :

• This job operates in a professional office environment.
• This role routinely uses standard office equipment

PHYSICAL REQUIREMENTS :

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls;

reach with hands and arms; climb stairs; talk or hear.

• Extensive standing for long periods of time (daily) and walking long distances (daily)
• Work flow subject to frequent interruptions
• Must be able to lift up to 20lbs
• May be subject to work outside of the facility when working under inclement weather

TRAVEL :

• No travel requirements.

Last updated : 2024-04-24