General Summary of Duties :

The People Culture Coordinator will support the Director of People Culture, People Culture Manager, Talent Acquisition Manager, and Training Manager. Tasks include, but are not limited to; telephone communication including answering calls, attending to messages, forwarding calls appropriately, assisting caller in resolving questions/ concerns, email correspondence, managing calendar(s), coordinating meetings, filing, inputting and maintaining data, drafting and submitting expense reports, accurately preparing written documents such as letters, memos, and any other administrative tasks as requested by the People Culture Team.

Examples of Duties (includes but is not limited to the following) :

• Provide administrative and customer support to the People Culture Team
• Answer frequently asked questions from applicants and Internal Guests relative to standard policies, benefits, hiring processes, etc.; refer more complex questions to appropriate senior-level HR staff or management
• Work closely with other members of the People Culture Team following existing processes and procedures for efficiently onboarding candidates, processing correct paperwork, and providing access to all internal systems
• Create and maintain computer and paper based filing and organization systems for records, reports and documents
• Assist with scheduling interviews, onboarding, processing background checks, administering drug screens, scheduling uniform fittings, and sending out new hire communication
• Assist with training including coordination of classes, sending out correspondence and tracking of participation
• Assist with processing benefit/payroll/Internal Guest changes in Human Resource Information System (HRIS)
• Perform standard and ad hoc reporting for HR and management
• Assist with making appointments, coordinating meetings, and scheduling conference rooms
• Arrange for setup on new computers and assist with training on Kronos time management system
• Assist with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties
• Perform additional duties and projects as assigned

Position Requirements :

• Ability to speak, read, write and understand English
• Professional demeanor appropriate for a luxury environment
• Human Resources experience is a plus, but not required
• Minimum of 1 year experience in an administrative role
• Proficient with or the ability to quickly learn human resource information system (HRIS), time management system (Kronos), and similar computer applications
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy
• Ability to work projects through to completion
• Excellent organizational skills and attention to detail
• Ability to operate computers with proficiency in MS Office suite software
• Proper telephone etiquette necessary and comfortable with interaction with guests and the public
• Must maintain professionalism at all times, demonstrating courtesy and respect to guests and co-workers

Education :

• Associate or Bachelor’s Degree in Human Resources preferred

Typical Physical / Mental Demands :

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times