Who are we? As an innovative primary care provider, Avance Care is in the business of improving the standard of healthcare.

By offering convenient, accessible, cost-effective healthcare services, we keep our patients at the center! Why us? Enjoy the perks of a family-like practice with the support of a large healthcare management company.

Our company-wide growth means consistent opportunities for advancement.

Core Responsibilities Meet, greet, and assist patients promptly, efficiently, and in a professional manner Set up new patients and update current patients' information in the EMR system Schedule and reschedule appointments, as well as coordinate walk-in patients Answer phone calls promptly and relay messages when necessary Maintain the front desk and reception area in an organized, orderly fashion Collect co-payments, deductibles, and co-insurances Process referrals and provide complete and accurate referral information to our patients Balance cash register and ensure all credit payments are accurate Explain fees, services, and policies Other duties as necessary Qualifications 1-2 years of medical administration or customer service experience, required High school diploma or equivalent, required Associates degree, preferred Medical and / or administration certifications, preferred What are we looking for?

Excellent verbal and written communication Ability to maintain confidentiality Strong computer skills Strong attention to detail Team player Efficient time management and workload prioritization Strong multitasking skills Basic understanding of common medical terminology

Last updated : 2024-05-05