• Enjoy the perks of a family-like practice with the support of a large healthcare management company.
• We offer a comprehensive benefits package available on the first of the month following 30 days of employment.
• Our company-wide growth means consistent opportunities for advancement.

Core Responsibilities

• Meet, greet, and assist patients promptly, efficiently, and in a professional manner
• Set up new patients and update current patients’ information in the EMR system
• Schedule and reschedule appointments, as well as coordinate walk-in patients
• Answer phone calls promptly and relay messages when necessary
• Maintain the front desk and reception area in an organized, orderly fashion
• Collect co-payments, deductibles, and co-insurances
• Process referrals and provide complete and accurate referral information to our patients
• Balance cash register and ensure all credit payments are accurate
• Explain fees, services, and policies
• Other duties as necessary

• 1-2 years of medical administration or customer service experience, required
• High school diploma or equivalent, required
• Associates degree, preferred
• Medical and/or administration certifications, preferred

• Excellent verbal and written communication
• Ability to maintain confidentiality
• Strong computer skills
• Strong attention to detail
• Team player
• Efficient time management and workload prioritization
• Strong multitasking skills
• Basic understanding of common medical terminology