15 Customer Service Associate Jobs in College Park, MD
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Aurora Ripple Enterprises is Hiring a Customer Service Associate Near College Park, MD
We are looking for an Entry Level Customer Service Associate. The Customer Service Associate will act as a liaison, provide product/service information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best Customer Service Associates are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. Customer Service Associates can put themselves in their customers’ shoes and advocate for them when necessary. Consumer feedback is priceless, and these individuals can gather that with ease. They are confident at troubleshooting and further investigation if they don’t have enough information to resolve customer complaints or sales inquiries. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Openings start full-time, and no experience is required. We provide entry-level, on-the-job training!
Customer Service Associate Daily Responsibilities:
- Close and manage at least 8-15 new accounts per week
- Grow lead base through sales referrals
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and client metrics
- Handle customer awards program and keep customers earning free products through our rewards programs
- Keep records of customer interactions, process customer accounts, and new customer sales
- Follow sales procedures and guidelines for customer appointments
- Go the extra mile
Desired Skills of our next Customer Service Associate:
- Track record of over-achieving quota
- Strong communication and active listening
- Previous knowledge of customer service, sales, marketing, operations, or a related field
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
#LI-Onsite
Job Summary
Full Time
$39k-49k (estimate)
07/21/2023
05/17/2024
The following is the career advancement route for Customer Service Associate positions, which can be used as a reference in future career path planning. As a Customer Service Associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate. You can explore the career advancement for a Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
12/12/2021: Springfield, MA
Ability to professionally attend to the needs of customers.
02/25/2022: Rock Hill, SC
Apply for part-time Customer Service Associate roles and experience their spirit of community.
01/20/2022: Gary, IN
Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
02/02/2022: Moline, IL
Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
02/13/2022: Gastonia, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
12/14/2021: Sumter, SC
Ensure all customer problems are resolved quickly to the satisfaction of the customer.
12/17/2021: Altoona, PA
Ensure confidentiality of customer data and careful handling of documents media packages.
12/28/2021: Augusta, GA
Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
02/15/2022: New Brunswick, NJ
Measure and analyze customer feedback.
02/21/2022: Dothan, AL
Step 3: View the best colleges and universities for Customer Service Associate.
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