SUMMARY

The purpose of the Manager on Duty (MOD) position is to assist in the management of the program/floors of the ICC in order to ensure compliance and adherence to all Department of Children and Family Services (DCFS), Licensing and Agency standards. The MOD position is critical in ensuring client safety and quality services are delivered.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Responsible for the daily operations of the facility per policy, procedures and protocol. Ensure staff monitor and supervise youth's behaviors and whereabouts at all times, including outside of the facility.
• Oversee, coordinate and support the Youth Support Specialist(s), to ensure proper staff coverage, proper youth care, Documentation,, maintenance of facilities structures, and the Department of Children and Family Services (DCFS) licensing standards.
• Ensure the facility is maintained according to all safety standards, including the submission of Maintenance requests as appropriate.
• Assist minors' caseworkers with educational needs, appointments and families visitation and help coordinate transportation needs. Staff may have to transport minor in agency van or personal vehicle. The staff must have DCFS driver's clearance to transport any of the youth.
• Ensure medication is stored securely and properly per DCFS requirements and that staff follow protocol for medication management.
• Must maintain certification in Therapeutic Crisis Intervention, unless otherwise specified by the program’s Sr. Vice President.
• Follow protocol as it relates to ensuring client safety including the use of de-escalation techniques and adherence to the behavior management / clinical model.
  Follow protocol as it relates to the oversight, monitoring and reporting of physical holds.
• Responsible for the dissemination of petty cash for youth related activities and submit appropriate reimbursement documentation (i.e. receipts) in a timely manner to the Vice President, or designee.
• Ensures that required daily reports are completed and submitted by deadlines.
• Ensure and assist in the timely and accurate admissions and discharge process of youth while on duty.
• Ensure incident reports/significant events are completed in a timely manner as appropriate.
• Act as liaison and maintain a positive relationship with the various departments internally and externally, including with DCFS monitor and licensing liaison.
• Evaluate, identify and respond to, in a timely manner, the training needs of the program. Provide all forms of training, consultation, evaluation, direction and role modeling to staff in order to enhance and develop programming.
• Respond to and implement directives professionally, accept constructive feedback from supervisory and training personnel. Consider feedback from co-workers and respond professionally.
• Ensures compliance with agency personnel file.
• Report all risks issues to Vice President immediately, and when safe to do so.
• Complete all Core Curriculum training(s) required for this position.
• Perform all other duties as assigned.
  Trauma Informed Care
  All employees are expected to use a trauma informed approach to all of their work duties that include the “5 S’s.” This approach sets a high priority for staff and client:
  • Safety (physical and emotional safety)
  • Self-regulation (ability to manage one’s own emotions so they do not interfere with the helping process)
  • Supportiveness (building relationships with clients that are respectful and caring)
  • Strengths (seeking to identify positive traits of all the clients/patients)
  • Self-care (resolving any secondary stress reactions).
  WORK HOURS
  Willing to work outside the assigned shift (8am-4pm, 4pm-12am, or 12am-8am) in the event of an emergency or shortage as assigned by Supervisor.
  Report to all scheduled work sites on time and fully prepared to engage in all job responsibilities' qualified, willing to cover job responsibilities of co-workers in the event of an emergency or shortage as assigned by Supervisor.
  SUPERVISORY RESPONSIBILITIES
  Provides matrix supervision with the Unit Managers for all Youth Support Specialists I and IIs. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
  QUALIFICATIONS
  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  EDUCATION and/or EXPERIENCE
• Bachelor's degree is required; Master’s degree preferred.
• Must have two years of experience working with children in an institutional, residential group home, or shelter setting.
• Two years of previous management experience is preferred.
  OTHER REQUIRED QUALIFICATIONS
• Current driver’s license
• Current auto insurance
• The ability to critically think, work well under stress and work well in crisis-oriented situations.
• The ability to maintain a high level of confidentiality.
• Excellent interpersonal, organizational and customer service skills.

Aunt Martha’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.