Provides a variety of administrative and staff support services for departmental operations. This will provide intake and authorization/reauthorization support as well as assist with scheduling, medical records and payroll as needed.
Independently plans, organizes and completes daily work under supervision in a manner supportive of a team environment. Staff are expected to be patient-centered in the daily work providing good customer service to the patients we serve.

Education Required

• High School Diploma or Equivalent

Education Preferred

• Associate degree or equivalent experience preferred

Experience

• 1 year of general office experience required
• Medical office experience preferred, but not required
• Experience with health care authorizations/billing preferred, but not required

Competencies, Knowledge, Skills and Abilities

• Requires a basic understanding of general office routines and procedures with the ability to file accurately
• Knowledge of Microsoft Word and Excel; proficient with computers to include keyboarding, basic navigation and use of email
• Ability to work with multi-line phone and computer systems accurately and efficiently
• Effective customer service and relationship building skills with patients, visitors and staff; ability to respect dignity of all patients and follow HIPAA rules without breaches in confidentiality
• Proficient listening, verbal and written communication skills
• Ability to prioritize and work on multiple projects and duties with deadlines

Some benefits of working at Augusta Health include:

• Generous paid time off to promote work life balance
• Free onsite parking
• Shift and weekend differentials
• Tuition reimbursement
• Onsite child care

Company InformationAugusta Health is a mission-driven, independent, nonprofit, community health system located in Fishersville Virginia in Virginia’s scenic Shenandoah Valley. Augusta Health offers a full continuum of inpatient and outpatient which includes Augusta Medical Center a 255 bed inpatient facility and Augusta Medical Group which is comprised of 40 practice locations and four urgent care locations.

Equal Opportunity

Augusta Health recruits, hires and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.