POSITION SUMMARY: Provides assistance to the nursing staff by performing clerical and record keeping functions in a hospital with patients ranging in age from 18 years to geriatric.

MINIMUM QUALIFICATIONS:

§ Ability to project a professional image.

§ Displays positive customer service and telephone skills.

§ Knowledge of regulatory standards, compliance requirements and hospital policies and procedures.

§ Strong organizational skills.

§ Working knowledge of computer and software applications used in job functions (Order entry, data entry)

§ Persons who have been found guilty by a court of law of abusing, neglecting, or mistreating individuals in a health care related setting are ineligible for employment in this position.

§ Freedom from illegal use of drugs.

§ Freedom from use of and effects of use of drugs and alcohol in the workplace.

EDUCATION AND/OR EXPERIENCE: Minimum high school diploma or equivalent. Previous experience desirable but not required. Knowledge of medical terminology preferred.

CERTIFICATES, LICENSES, REGISTRATIONS: Must maintain current CPR certification throughout employment.

LANGUAGE SKILLS: Ability to read and write legibly in English. Ability to effectively present information and respond to supervisor, manager and/or other staff members.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.

REASONING ABILITY: Ability to apply common sense understanding to carry out instruction furnished in written, oral and/or diagram form. Ability to prioritize tasks and perform essential tasks first. Asks for assistance or clarification when needed.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each key function satisfactorily based on five overall skills categories; assessment, planning, intervention, evaluation and teaching/coaching. Each category will be assessed on performance measurements of appropriateness, efficiency, effectiveness and timeliness. Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.

Job Function Approximate Percentage of Time

Performs clerical duties to include, but not limited to, scheduling diagnostic tests and

interdepartmental or external agency consults, utilizing hospital systems to order

supplies, admit, maintain and discharge patients, and transcribing physician orders

accurately. Retrieves and evaluates status of diagnostic test/procedure reports; initiates

and maintains departmental and patient medical records. 25%

Perform receptionist duties including answering and responding to call lights and phone

calls in a timely and professional manner; utilizing hospital and department paging

systems appropriately. 25%

Assists in maintaining a clean, safe and orderly environment to include, but not limited

to, stocking office/desk or other unit supplies, reporting and follow-up of maintenance

issues, establishing/ maintaining orderly physical status of nurse’s station and organized

systems for the efficient work flow of the unit. 10%

Monitors and replaces stationary in the patient’s medical record, including thinning of

charts and posting of labs/other test results in a timely manner, to assure the medical

record is kept up to date and documentation forms are available for use of clinical staff as

needed. 10%

Demonstrates strong people skills and ability to function effectively under stressful

conditions. 15%

Communicates with other departments as well as Nursing in coordinating various unit

and patient activities. Maintains patient confidentiality. 10%

Performs other duties as assigned or delegated by the RN. 5%

Additional Responsibilities:

§ Maintain orderly and properly identified medical record.

§ Complete dietary requests. Check diet orders for accuracy. Validate at tray arrival.

§ Demonstrate respect for co-workers and responds to needs of patients by complying with hospital policies.

§ Demonstrate satisfactory level of interpersonal skills to interact with physicians and staff, Administration, patients, families, customers, vendors, and governmental and regulatory agencies.

§ Distribute invoices to appropriate departments.

§ Maintain appropriate inventory of clinical/medical record forms needed at nursing station.

§ Receive and distribute patient mail.

§ Report suspected violation of security or confidentiality issues.

§ Schedule patient transport as needed.

· Promote the philosophy, mission and objectives of the Company within and to customers outside the hospital.

· Demonstrates satisfactory level of interpersonal skills to interact with facility and medical staff and Administration, patients, families customers, vendors and government agencies.

· Assure participation in relevant in-service training sessions, facility meetings and continuing educational opportunities appropriate to responsibilities.

· Demonstrates honesty and integrity at all times in care and use of patient and hospital property.

· Demonstrates ability to prioritize tasks/responsibilities and compete duties within allotted time.

· Appropriately accesses the resources of the company’s corporate offices for consultation and program development support. Seeks out external resources through conferences, workshops, etc. as necessary. Shares professional knowledge with staff, directors, managers and hospital personnel.

· Participate in hospital wide patient safety program identifying risks to patient safety and reducing healthcare errors.

· Comply with HIPAA regulatory requirements.

· Perform other duties as assigned

Patient Rights Promotes and protects patients’ rights; treats patients with dignity and respect; reports suspected abuse or neglect.

Leadership Demonstrates willingness to try new tasks; generates new ideas for change; evaluates and recognizes priorities; communicates and models organizational values; fosters high performance; recognizes need for and provides adequate resources.

Performance Improvement

Applies performance methods and techniques; assists in data collection; identifies processes for improvement in daily work; and participates and educates new employees in team process.

Environment of Care

Demonstrates understanding of fire and emergency procedures; participates in fire and disaster drills; demonstrates understanding of safety and security procedures; applies safety and security precautions; demonstrates understanding of hazardous materials plan; demonstrates proper use of equipment.

Infection Control

Applies hand-washing principles during daily work; demonstrates understanding of isolation precautions; recognizes signs and symptoms of infection and complies with the employee health program; demonstrates understanding of the process for identifying and handling infectious waste; maintains personal hygiene; complies with OSHA standards in the work place; and demonstrates understanding of cross-contamination.

Information Management

Enters or records data timely and accurately; protects confidentiality of patient information; protects data against loss or destruction; reports suspected violation of security/confidentiality issues. INTERPERSONAL SKILLS: Demonstrates active listening techniques; gains support through effective relationships; treats others with dignity and respect; seeks feedback; establishes systems to measure effectiveness, efficiency, and service; creates and maintains reporting mechanisms.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Healthcare setting:

• Acute care
• Long term care

Medical specialties:

• Medical-Surgical

Schedule:

• Monday to Friday

Ability to Relocate:

• Austin, TX 78756: Relocate before starting work (Required)

Work Location: In person