3 Service Desk Support Engineer Jobs in Burbank, CA

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Service Desk Support Engineer

Atmecs Global Inc.

Burbank, CA | Full Time

$71k-89k (estimate)

2 Weeks Ago

Service Desk Engineer

Atmecs Global Inc.

Burbank, CA | Full Time

$73k-89k (estimate)

2 Weeks Ago

IT Service Desk, Desktop Support Technician / Analyst

Intelliswift Software Inc

Burbank, CA | Full Time

$60k-76k (estimate)

4 Days Ago

Service Desk Support Engineer

Atmecs Global Inc. Burbank, CA

$71k-89k (estimate)

Full Time 2 Weeks Ago

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Atmecs Global Inc. is Hiring a Service Desk Support Engineer Near Burbank, CA

Job Details

Atmecs is looking for a strong Technical Support Engineer (Tier I) with direct client in Located in Burbank, CA (Onsite) . Immediate interviews!! Interested Candidates please send me your resumes and contact details at or call Shivakrishna.belli@

TITLE: Technical Support Engineer (Tier I)

Location: Burbank, CA

Duration; Long term

Job description:

KNOWLEDGE, SKILLS & ABILITIES

Strong customer service skills exuding professionalism and positivity
Detail-oriented, analytical and dependable and excellent written and verbal communication
Self-motivated and agile with the ability to effectively prioritize and execute tasks in a high-pressure, fast-paced environment
Ability to troubleshoot both hardware and software issues with workstations and all peripherals including printers and copiers and arrive at correct solutions quickly
Experience using a ticket-tracking system that follows ITIL standards such as BMC Footprints, Service Now (preferred), or Remedy
Advanced knowledge of Microsoft 365 required
Advanced technical knowledge of Windows 7/8.1/10 in a Windows Enterprise environment
Excellent documentation abilities for policies and procedures
Supporting Apple PCs and laptops in a Windows Enterprise environment a plus