23 Call Center Manager Jobs in Roswell, GA
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Atlanta Personal Injury Law Group - Gore is Hiring a Call Center Manager Near Roswell, GA
Call Center Manager with JD (Juris Doctor) degree
As our Legal Call Center Manager, you will have the opportunity to engage and sign clients in the areas of personal injury, including TBI, catastrophic injury, motorcycle accidents, trucking, slip and fall, dog bites, etc.
Compensation:$80,000 yearly Bonus
Responsibilities:- Invite potential clients to meet with the firm and provide an initial consultation.
- Develop relationships with contacts in the legal community to help build a network of potential clients.
- Conduct legal research and analysis for pending cases.
- Ensure that documentation meets legal requirements for all incoming cases.
- Compile evidence to support factual and legal analysis of cases.
- Report on key performance and sales metrics on a monthly and quarterly basis to ensure sales goals are achieved.
- Determine the viability of potential cases.
- Sell the Firm’s strengths and capabilities while managing expectations and convincing potential clients to sign.
- Converse with clients and address concerns and case progression including nights and weekends.
- Travel to locations to speak with and sign clients.
- Assist potential clients step-by-step through their intake process.
- Bring a team-oriented and positive attitude to our office.
- Develop Leadership Skills and mentor and manage Intake Team.
- Law Degree and active membership in good standing with Georgia Bar.
- A minimum of 2 years of experience as an attorney with a focus on intake.
- In-depth knowledge of legal research software and applications.
- Outstanding communication and interpersonal skills in order to establish relationships with clients.
- Superior analytical, problem-solving, and time-management skills.
- Call Center/ Sales Experience.
We are a personal injury firm in North Atlanta Metro that is committed to helping people and their families navigate the insurance process after they have been seriously injured.
Our Firm's Guiding Principles:
Be Accountable
Be Proactive
Be Efficient
Be Compassionate
Be Optimistic
Be Customer Service-Oriented
Be Detail-Oriented
We believe that life is not what happens to you, but what you do about it. We believe you should always make informed decisions with your eyes wide open. We believe in always moving forward and creating momentum. We believe in being as efficient as possible. We believe doing the right thing for our clients is always the answer. We believe helping someone in a time of crisis requires compassion. We believe planning and preparation is the key to success. We believe personal injury law is the best area of law.
Job Summary
Full Time
Business Services
$112k-152k (estimate)
05/04/2023
05/01/2024
gorelawatlanta.com
Alpharetta, GA
<25
Business Services
Related Companies
The following is the career advancement route for Call Center Manager positions, which can be used as a reference in future career path planning. As a Call Center Manager, it can be promoted into senior positions as a Contact Center Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Manager. You can explore the career advancement for a Call Center Manager below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Manager job description and responsibilities
Due to their managerial position, Call Center Managers complete many tasks contributing to their supervisory role.
04/18/2022: Santa Ana, CA
Call center managers will be directly responsible for hiring, training and motivating call center representatives.
03/06/2022: Dayton, OH
Motivating and guiding team members on navigating difficult customer calls.
03/22/2022: Huntington, NY
Call center managers hire, train, prepare, and motivate their staff members to provide excellent service to customers.
03/17/2022: Cleveland, OH
They develop objectives for a call center’s day-to-day operations and analyze call center statistics (like sales rates and customer service metrics) to ensure that these objectives are met.
04/12/2022: Nashville, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Manager jobs
Some call center managers can also work toward sales and team leadership certifications.
02/25/2022: Buffalo, NY
Educational requirements to become a call center manager vary by employer.
02/23/2022: Alamogordo, NM
Any call center manager will receive on-the-job training.
03/11/2022: Longview, TX
Be a social leader to foster optimism and promote culture change.
04/17/2022: Albany, NY
Focus on agent engagement and retention.
02/06/2022: Albany, GA
Step 3: View the best colleges and universities for Call Center Manager.
Similar Jobs
Popular Articles
