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Customer Service Representative 15/HR
ASTON CARTER Columbia, SC
$34k-42k (estimate)
Other | Business Services 4 Months Ago
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ASTON CARTER is Hiring a Customer Service Representative 15/HR Near Columbia, SC

Description:

Responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Reviews and adjudicates claims and/or non-medical appeals. Determines whether to return, deny or pay claims following organizational policies and procedures.

Work Environment:

Schedule could be 8am - 5pm or 9am - 6pm

Monday thru Friday

Onsite

*Opportunity for growth!



Skills:

Customer service, Customer support, Call center

  • Managing large amounts of inbound calls
  • Call Center Experience (Preferred)
  • Customer Service Experience (Preferred)
  • Excellent written communication skills: grammar, sentence structure and spelling
  • Identifying customers' needs and provide solutions
  • High School Diploma/GED (Required)

Experience Level:

Entry Level

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Job Summary

JOB TYPE

Other

INDUSTRY

Business Services

SALARY

$34k-42k (estimate)

POST DATE

01/02/2023

EXPIRATION DATE

02/09/2023

WEBSITE

astoncarter.com

HEADQUARTERS

HANOVER, MD

SIZE

1,000 - 3,000

FOUNDED

1997

CEO

TODD MOHR

REVENUE

$5M - $10M

INDUSTRY

Business Services

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The following is the career advancement route for Customer Service Representative 15/HR positions, which can be used as a reference in future career path planning. As a Customer Service Representative 15/HR, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative 15/HR. You can explore the career advancement for a Customer Service Representative 15/HR below and select your interested title to get hiring information.

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