We are seeking a skilled and detail-oriented Patient Accounts Representative/Accounts Receivable professional to join our team. The ideal candidate should possess the following qualifications and be proficient in the responsibilities outlined below:

1. Insurance Knowledge:

   • Demonstrate a solid working knowledge of insurance processes, including deductibles, out-of-pockets, and copays.

2. Payment Posting:

   • Accurately record payments received from patients and insurance companies in the billing system.
   • Apply payments to the appropriate patient accounts to ensure precise financial records.

3. Account Reconciliation:

   • Conduct regular reviews of patient accounts to identify discrepancies, errors, or unpaid balances.
   • Investigate and promptly resolve any account discrepancies to maintain accurate financial records.

4. Customer Service:

   • Interact with patients and their families to address billing inquiries.
   • Provide clear explanations of charges and assist in establishing suitable payment arrangements.

5. Collections:

   • Initiate collection efforts for past-due accounts, adhering to ethical practices.
   • Contact patients to discuss payment options and negotiate payment plans if necessary.

6. Documentation:

   • Maintain detailed and accurate records of all interactions and transactions related to patient accounts.
   • Ensure comprehensive documentation of payment arrangements and billing communications.

7. Compliance:

   • Ensure strict compliance with healthcare billing regulations, including but not limited to HIPAA.
   • Adhere to other relevant guidelines to maintain legal and ethical billing practices.

8. Reporting:

   • Generate regular reports on accounts receivable status, collections efforts, and billing performance for management review.
   • Provide insights and recommendations based on the analysis of financial reports.

• Medical Insurance
• Paid Leave
• Holidays
• 401k
• Short Term Disability

• Previous experience in a similar role within healthcare finance or billing.
• Strong understanding of insurance processes and healthcare billing regulations.
• Excellent communication and negotiation skills.
• Proficient in relevant software applications for billing and financial record-keeping.

If you are a dedicated and experienced Accounts Receivable professional with a passion for ensuring accurate financial transactions in a healthcare setting, we encourage you to apply.