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Patient Coordinator
Apply
$60k-75k (estimate)
Full Time 1 Week Ago
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Westlake Dermatology is Hiring a Patient Coordinator Near Austin, TX

Westlake Dermatology is accepting applications for the Patient Coordinator position at our Lakeway Office Patient Coordinators are essential to greeting patients upon arrival and making them feel welcome to the practice. The role includes scheduling patients, preparing and maintaining current patient information, answering phones, verifying insurance information and performing general office duties. Responsible for checking patients in/out and collection of payment.Has the ability to explain charges and insurance to patients. Ensures all patient interaction is performed in a professional, accurate and courteous manner.
Essential Skills
  • Excellent customer service and communication skills
  • Ability to work as a team member in a fast-paced environment
  • Abilityto solve problems andmanage multiple tasks simultaneously
  • Highly motivated and well organized with attention to detail
  • Maintains respectful andpositive attitude in dealingswith both patients and fellow staff
  • Professional telephone etiquette and communication skills
  • Strong computer skills and knowledge of Microsoft Word and Excel
  • Substantial knowledge of general medical office procedures and terminology
  • Appropriate sense of discretion in dealing with patient information and difficult situations
  • Able to handle large transactions with ease
  • Able to sit for long periods of time
  • May include some lifting of boxes
Responsibilities
  • Responsible for patient check-in andgreeting each patient in a pleasant and professional manner
  • Track patients in the reception area and communicates with them as needed. Advises patients of any delay in appointment time as needed
  • Schedule, cancel and reschedule patientappointments
  • Enter and/or verify accuracy ofpatient demographic and insurance informationinformation in the computer
  • Collect payments (co-pay, cosmetic treatment fees,surgery balances, etc.)
  • Responsible for reconciling/balancing medical records daily
  • Prepare scheduling deposits per providers as needed
  • Scan/route provider charts and pre-operational charts
  • Check internal and Outlook messages daily and respond
  • Answer office phones promptly & professionally and return voicemails as necessary
  • Ensure that proper authorization or referral is collected from each patient
  • Assist patients with check out process, i.e. scheduling next appointment, accepting payment, etc.
  • Recommend products and answer questions about various skin care products and procedures
  • Monitor inventory levels of skin care product and replenishes when necessary
  • Maintain proper office opening and closing procedures
  • Monitor waiting room to ensure furnishings and magazines are orderly and clean
  • Assist in general office duties as needed
  • Follow company policy on all HIPAA procedures/protocols
  • Follow company business policies (i.e. Product Return Policy, Allowable Forms of Payment & Financing, No-Shows and Late Collections, Phone - in Credit Card Authorization/Payments)
  • Follow and respect Employee Policies
  • Report to work in a timely manner and maintaingood attendance
Education & Experience
  • High school diploma required
  • College degree (Associate or Bachelors) preferred
  • At least one year prior medical office or veterinary experience preferred
Job Type: Full-time
Compensation: $18.00 per hour (plus benefits and 401Koptions for full-time employees)
Westlake Dermatologyis an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability or any other basis prohibited by law.

Job Summary

JOB TYPE

Full Time

SALARY

$60k-75k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

05/20/2024

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The following is the career advancement route for Patient Coordinator positions, which can be used as a reference in future career path planning. As a Patient Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Coordinator. You can explore the career advancement for a Patient Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Coordinator job description and responsibilities

Patient coordinators can help patients fill prescription orders but may not give a prescription.

02/13/2022: Chillicothe, OH

They can assist patients with taking the pills and organizing methods to help patients remember which pills to take and when, but patient coordinators are primarily focused on helping patients follow physicians' orders.

01/15/2022: Terre Haute, IN

Maintain heavy communications with patients, referring physicians, and other faculty and staff regarding patient care and administrative responsibilities.

01/22/2022: New York, NY

Patient coordinator should maintain a systematic referral log to correlate patient referrals to other specialists.

02/11/2022: Austin, TX

Patient coordinators educate patients about their health conditions and develop a plan to.

02/19/2022: San Bernardino, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Coordinator jobs

A patient coordinator, or care coordinator, works with healthcare professionals, medical staff and patients to manage a patient's healthcare plan.

01/30/2022: Honolulu, HI

Patient coordinator job duties get to make a difference every single time they go to work.

02/18/2022: Corpus Christi, TX

Patient Coordinators moderately value Working Conditions.

12/25/2021: Dothan, AL

Patient Coordinators need anywhere from a few months to one year of working with experienced employees.

03/14/2022: Springfield, MO

Patient Coordinators may benefit from understanding of specialized subject areas, such as customer and personal service, administrative, or medicine and dentistry knowledge.

03/01/2022: Newark, NJ

Step 3: View the best colleges and universities for Patient Coordinator.

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