Association Management Center seeks an Operations and Marketing Coordinator to support our client, American Academy of Healthcare Interior Designers, (AAHID). AAHID is a non-profit organization that certifies healthcare interior designers in the U.S.

The Operations and Marketing Coordinator is responsible for coordinating, implementing, and administering assigned client and corporate projects, marketing and other activities with specific focus on certification/recertification. Activities include volunteer support for the AAHID Board, Review Committee, Test Development, Nomination Committee, and Marketing Committee. Other activities include weekly processing of accounts payable, website maintenance, social media strategy and marketing recruitment outreach for the CHID Certified Healthcare Interior Designer® examination.

Position Responsibilities

• Provide oversight for all certification and recertification systems, including examination registration and examination execution and related customer issues.
• Maintain an accurate database after every application, examination and recertification cycle.
• Ensure certification and recertification handbook and materials for accurateness.
• Coordinate activities and projects of Board-appointed committees and task forces.
• Respond to telephone and written inquiries related to overall operations.
• Assist Executive Director with coordination of Board meetings, including meeting materials and leadership logistics.
• Manage Master Calendar and Outlook Appointments for meeting schedule.
• Compose letters and routine correspondence and generate reports.
• Maintain all electronic files for clients.
• Take and prepare minutes of committee and/or Board and Committee meetings.
• Assist in logistical planning for external conferences (NeoCon/HCD/Design Connections), roundtables and Candidate Forums.
• Contribute to annual budget planning.
• Create marketing outreach campaign for examination cycle and related annual promotions.
• Deploy and distribute email correspondence.
• Review and provide suggestions for website maintenance.
• Update CHID profiles on website.
• Create and post content to LinkedIn and Instagram.
• Other duties as assigned.

• Bachelor’s degree.
• Excellent interpersonal and communication skills.
• Strong customer orientation.
• Ability to organize and manage multiple projects/priorities.
• Ability to think ahead and plan.
• Professionalism: Good judgment, ability to interact with all levels of staff and vendors, appropriate demeanor and appearance, confidence.
• Customer service attitude and skills: Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.
• Intermediate computer proficiency.
• WordPress (coding for web updates) and Constant Contact (email distribution), a preferred plus.
• Commitment to company values.

Association Management Center is an equal opportunity employer. We are committed to building a diverse team in which all employees are welcomed, valued and respected for their individual strengths, perspectives, and contributions.

Disclaimer The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
From: Association Management Center