1 Collections Representative I Job in Stevens, WI
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Associated Bank is Hiring a Collections Representative I Near Stevens, WI
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.
Under the direction of the Collections Supervisor, collect delinquent loans on a timely basis by working with customers to bring accounts current within department policy and procedure, and maintain department goals while delivering an exceptional customer experience during every interaction.Job Accountabilities* Contact delinquent loan customers daily by telephone via the auto-dialer and/or dial directly to resolve delinquency issues. Plus, handle incoming calls from account holders or colleagues.* Document all conversations, information, and account changes via the system to ensure a complete and accurate record of the delinquency and its resolution.* Collect delinquent accounts at department and compliance standards.* Meet department goals for delinquency resolution by contacting and resolving the greatest number of customer issues to reduce bank risk.* Submit referrals to the proper departments to resolve issues related to misapplied payments forced place insurance, escrow inquiries, etc.* Assist in the training of new associates.EducationHigh School or equivalent combination of education and experience RequiredExperienceLess than 2 years Customer service, telemarketing, or office support RequiredIn addition to core traditional benefits, we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focusedColleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives, parental leave,anemployee stock purchase plan, military benefits and much more.
Personal banking, loan, investmentand insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest.Join our community onFacebook,LinkedInandX.
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.
Associated Bank provides additional assistance to individuals with disabilities throughout the application & interview process. Please contactleavesandaccommodations@associatedbank.comif you need an accommodation at any time during the interview process.
Associated Banc-Corp is an Affirmative Action andEqual Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish.
Associated Bank isPay Transparencycompliant.
The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates ("Associated") provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve.Job Summary
Full Time
$32k-41k (estimate)
05/18/2023
06/07/2024
associatedbank.com
EAU CLAIRE, WI
3,000 - 7,500
1861
Public
MARY LEWIS
$1B - $3B
Related Companies
About Associated Bank
Associated Bank is a Wisconsin-based financial institution that provides banking, lending, and related services for individuals and businesses.
The job skills required for Collections Representative I include Customer Service, Telemarketing, etc. Having related job skills and expertise will give you an advantage when applying to be a Collections Representative I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Collections Representative I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Collections Representative I positions, which can be used as a reference in future career path planning. As a Collections Representative I, it can be promoted into senior positions as a Collections Specialist - Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Collections Representative I. You can explore the career advancement for a Collections Representative I below and select your interested title to get hiring information.
If you are interested in becoming a Collections Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Representative job description and responsibilities
A collections representative, often referred to as an account collector, works on behalf of creditors to collect past-due debts from consumers or businesses.
01/18/2022: Macon, GA
May also be known as bill collectors or accounts receivable specialists.
01/30/2022: Toledo, OH
Commonly deal with delinquent accounts—people or businesses who have not paid their bills on time.
02/10/2022: Rock Island, IL
Collections specialists often work for third-party agencies responsible for pursuing collections for several companies.
03/23/2022: Danbury, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Representative jobs
Often entry-level professionals. Minimal experience and education required when pursuing this position.
03/09/2022: Davenport, IA
Step 3: View the best colleges and universities for Collections Representative.
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