33 Front Desk Representative Jobs in Des Moines, IA
Associate Hotel Service Corp. is Hiring a Front Desk Representative Near Des Moines, IA
Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will provide exceptional customer service and ensure a positive experience from check-in to check-out. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
Experience:
- Previous experience in guest services or customer-facing roles preferred
- Familiarity with phone systems and hotel software is a plus
- Bilingual or multilingual skills are highly desirable
Skills:
- Excellent customer service skills with a friendly and approachable attitude
- Strong communication skills, both verbal and written
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Exceptional phone etiquette and professional demeanor
- Knowledge of hotel operations and guest relations
- Proficiency in computer systems, including Microsoft Office Suite
At our hotel, we value our employees' contributions and offer a supportive work environment. Benefits may include competitive pay, opportunities for career advancement, training programs, employee discounts, and more.
If you are passionate about providing exceptional guest experiences and have the skills required for this position, we encourage you to apply. We look forward to reviewing your application!
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Free parking
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Holidays
Work setting:
- In-person
- Resort
Ability to Relocate:
- Des Moines, IA 50314: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$27k-36k (estimate)
05/03/2024
08/30/2024
The job skills required for Front Desk Representative include Customer Service, Guest Service, Microsoft Office, Communication Skills, Attention to Detail, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Representative positions, which can be used as a reference in future career path planning. As a Front Desk Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Representative. You can explore the career advancement for a Front Desk Representative below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/10/2022: Springfield, MA
Responsible for collecting any applicable fees from the guests and ensuring that only the registered guests stay.
03/23/2022: Laramie, WY
May also be asked to update appointment calendars, validate parking tickets or perform filing and clerical duties.
02/20/2022: Oklahoma City, OK
Processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area.
01/23/2022: Charlotte, NC
Coordinated and organized front desk operations to ensure excellent guest service.
03/04/2022: Muskegon, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Representative jobs
Requires a minimum of High School Diploma or GED.
02/24/2022: Bloomington, IN
1+ years of experience as Front Desk Representative or similar role.
02/01/2022: Florence, SC
Proven experience as front desk representative, agent or relevant position.
02/28/2022: Queens Village, NY
Use front desk skills to complete their job efficiently.
03/10/2022: Baton Rouge, LA
With experience in customer service.
02/13/2022: Cedar Falls, IA
Step 3: View the best colleges and universities for Front Desk Representative.
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