```Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests promptly and effectively
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed

Qualifications:
- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Bilingual or multilingual proficiency is a plus
- Strong problem-solving abilities
- Ability to handle difficult situations with professionalism and tact
- Knowledge of hotel management systems is an asset
- Flexibility to work various shifts, including evenings, weekends, and holidays

Benefits:
- Competitive pay
- Opportunities for career advancement within the hospitality industry
- Employee discounts on hotel stays and services

If you are a motivated individual with a passion for providing exceptional guest service, we invite you to apply for the Front Desk Agent position. Join our team and be part of creating memorable experiences for our guests.```

Job Type: Part-time

Pay: $16.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Free parking
• Health insurance
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Overnight shift
• Rotating weekends

Work setting:

• In-person

Ability to Relocate:

• Des Moines, IA 50309: Relocate before starting work (Required)

Work Location: In person