Nature scope

• Working under the direction of the Administrator, the Business Office Manager is responsible for coordinating and managing business office functions, assisting with the daily operations and financial functions of the community.

Minimum eligibility requirements

• One (1) to three (3) years of experience in accounts receivable, healthcare billing, or revenue cycle management in a health care setting
• Demonstrates aptitude and proficiency with computers and software including all MS Office programs, such as Excel, Word, etc.
• Must possess mathematical skills, strong organization skills and be detailed oriented.
• Demonstrates ability to manage multiple priorities simultaneously.
• Demonstrates ability to initiate and to follow through with complex and detailed projects.
• Demonstrates ability to establish effective relationships and communication with residents, family members and staff.
• Demonstrates ability to work responsibly as a team member as well as an individual leader.
• Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.
• Practices and promotes company Policies and Procedures.
• Must pass criminal background check.
• Must meet all health requirements.
• Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation.

Essential functions

Accounts Receivable

• Accept resident payments record on cash log and ensure timely and accurate entry onto the resident’s account. Balance cash log with posting journal and send information to home office.

Collections

• Collect in a timely manner private, Medicaid, and other balances owed to the Company by the residents. Develop and implement collection plans as needed, to deal with collection issues that cannot be immediately resolved.
• Ensure timely deposits of collected funds.

Resident Information

• Collect new resident information as well as all resident changes. Account for Move-In, Move-Out, transfers, and statement of deposit accounts. Collect, computer and enter arrears charges. Send out resident billings. Enter rate changes and verify accuracy of all charges on residents’ account.

Accounts Payable

• Receive invoices and ensure accuracy of invoice of goods purchased. Code invoices and obtain proper authorization. Enter invoices into computer timely and accurately. Maintain vendor files. Develop and maintain vendor relationships.

Payroll

• Process new hire information, terminations and changes timely. Maintain employee files.

Petty Cash Maintenance

• Distribute funds as needed, obtain receipts, count funds, and prepare weekly petty cash reconciliations.

Other

• Help community management to recruit, hire, provide orientation/training, and retain sufficient number of qualified staff to carry out programs of services.
• Works with department leaders to ensure adequate staffing levels.
• Assembly and maintenance of confidential resident and employee files according to company standards and state regulations.
• Make bank deposits in a timely fashion.
• Maintain inventory and order office supplies, maintains budget.
• Is knowledgeable of the programming of the telephone system, computers, thermostat controls, alarm system and fire alarm.
• Maintain community roster of clients in compliance with state regulations.
• Maintain current listing of employee phone numbers.
• Maintain current listing of critical service providers in the event of an emergency.
• Ensure all employees have criminal record clearance or criminal record.
• Ensure that all documents used in the day-to-day operations are the correct version and present a positive image of the Community.
• Ensure that there are adequate brochures and move-in packets ready for tours and admissions.
• Must have valid driver’s license.
• Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation.

Under the guidance of the Administrator:

• Monitors monthly payroll performance of community in relation to budget and intervenes as needed.
• Assists with ensuring cost controls are in place.

Customer service

• Responsible for ensuring that all employees are providing excellent customer service to internal and external customers.

Residents’ rights

• Ensure compliance and understanding of all regulations regarding residents’ rights.

Training

• Attend training sessions as directed by the Adminidtrator.

Other

• Follows and communicates company policies and procedures.
• The job description provides a framework for the job; other duties may be assigned as necessary.:

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Microsoft Office: 1 year (Required)

Work Location: In person