Description

Mission: To work as a Case Manager with a team of clinicians, client services staff, interns and team members who collectively deliver the highest quality care using a client-centered, strength-based case management model, ensuring holistic care and a strong organizational culture.

Responsibilities and Outcomes:

· Conducts thorough Case Management Needs Assessment in KIPU and consistently re-screens for additional needs.

· Consultative financial counseling at intake and throughout treatment in support of client 

· Provide professional case management services that facilitate coordination, communication, and collaboration with clients, providers, ancillary services, and others in order to achieve goals that maximize positive client outcomes based upon individual assessments of clients’ needs.

· Produces and ensures high quality and accurate case management documentation within 24 hours of service.

· Liaise with clinical and outreach throughout episode of care and identify and implement the appropriate aftercare plan.

· Connects clients with community support and resources before, during, and after treatment.

· Supports clients with additional life skills resources and training where appropriate.

· Provides 25 hours per week of billable Case Management services.

· Facilitates consistent communication with family members, significant others, and fiduciaries. 

· Maintains high client and family satisfaction rates, as evidenced by a strong net promoter score and/or client experience surveys.

· Maintains a working knowledge of and accountability to the policies and procedures of the facility.

· Provides transportation as needed to and from sober livings and to occasional appointments during the treatment day.

• Assists clients with ordering, payment, and picking up medications from the pharmacy as needed; ensures clients are following medication protocols.
• Secures medications and observes client self-administration at the center during business hours. 
• Partners with psychiatrist and primary therapists to ensure clients are seen by the psychiatrists.

· Supervises UA and ensures adherence to drug testing policies and procedures.

· Cross-trained on Office Manager duties

· Completes other duties and tasks as assigned.

Requirements

 Core capabilities and experience desired for this specific role:

• 1 or more years providing chemical dependency and/or mental health case management preferred.

· Familiarity with local community resources

• Minimum two years freedom from chemical use problems

Excellent leadership and interpersonal skills· Strong and clear communication skills· Strong initiative and very resourceful in creating and finding ways to get things done.· Solid team-player· Punctual with meetings and project timelines· Familiar with EHR software, Microsoft suite and basic computer skills 

Compensation: This is an hourly position. Range DOE 20.50/hr-25.50/hr , generous PTO, 10 paid holidays, medical, dental, vision, accident, and mental health stipend as well as the opportunity to participate in 401K.