4 Customer Service Rep/Usher/Ticket Taker Jobs in Johnstown, PA
ASM Global is Hiring a Customer Service Rep/Usher/Ticket Taker Near Johnstown, PA
Essential Duties And Responsibilities
- Responsible for scanning guests’ tickets as they enter the building.
- Direct guests to seats listed on their tickets.
- Respond to any guest incidents including, but not limited to, fights, injuries, and illnesses.
- Communicate facility amenities to guests as needed and requested.
- Provide excellent customer service by remaining calm and courteous.
- Help with lost children or guests find their party.
- Log all required information on appropriate forms, including but not limited to, incident reports and lost and found log.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- On-the-job training provided.
- HS diploma or G.E.D. preferred.
- Must be able to stand, walk and climb stairs for duration of shift. Shifts generally last 6-8 hours.
- May be exposed to adverse weather conditions.
- Must be able to work nights, weekends, and holidays as well as during normal business hours.
- Must be able to multi-task and work well under pressure in a fast-paced environment.
- Must be able to maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
- Ability to communicate with and take direction from immediate supervisor and facility management.
- Possess excellent verbal and interpersonal skills and interact with all levels of staff, including management.
- Remain flexible and adapt to fluid situations in which daily job duties change suddenly.
- Ability to handle/resolve high tension situations and respond with professional demeanor.
- Excellent communication, problem solving and organizational skills.
- Work independently, exercising judgment and initiative.
- Must possess professional presentation, appearance and work ethic.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee may be required to work indoors and outdoors as required by the function. Must have the physical ability to maneuver around facility(ies), at times, walking and/or standing up to 6-10 hours daily, as well as the ability to lift in excess of 25 pounds. This position is also exposed to adverse conditions including inclement weather, noise fumes, etc.
Job Summary
Part Time
$80k-103k (estimate)
05/23/2024
06/17/2024
asmglobal.com
NORTH LITTLE ROCK, AR
50 - 100
2013
MICHAEL MARION
<$5M
Related Companies
About ASM Global
ASM GLOBAL - IMAGINE THE EXPERIENCE We are excited to announce that AEG Facilities and SMG have officially combined to form ASM Global. ASM Global will have a portfolio of more than 300 of the worlds most prestigious convention and exhibition centers, arenas, stadiums and performing arts venues. Imagine an opportunity exponentially greater than each of us alone. We brought together two industry leaders AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in venue management, marketing and other services to create ASM Global. Together, we are establish...ing a new benchmark of excellence in managing live experiences, from convention and exhibition centers to world-renowned live entertainment, sports and special-event venues. Combining our expertise to deliver increased value and enhanced capabilities to municipalities, venue and team owners, content creators and event organizers worldwide, all in service of creating amazing experiences and life-long memories. As the worlds most trusted venue manager, we have global reach that is unmatched in our industry. Our expertise and experience tailor all the resources we have accumulated to deliver the localized solutions that create the places where communities come together, celebrate and thrive.
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