Position – Maintenance Program Manager Facility Name – Broward County Convention Center Location – Fort Lauderdale, FL POSITION: Maintenance Program Manager REPORTS TO: Director of Facilities DEPARTMENT: Facilities FLSA STATUS: Exempt Summary As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve. ASM Global, is seeking to hire a Maintenance Program Manager at the Broward County Convention Center. The Maintenance Program Manager is responsible for handling daily operations of the Altum Work Order system, and ancillary administrative items for the Facilities Team. Essential Duties and Responsibilities Responsible for generating, distributing, tracking, maintaining, coordinating, and closing out work orders using Bigfoot and Altum CMMS software. Coordinate onboarding and training for new CMMS software users, companywide. Assist with conducting routine facility and pre-event inspections for the Facilities and Engineering Department. Create and maintain all Preventative Maintenance (PM) Work Orders in software. Maintain filing and tracking system for BCCC facility blueprints and other project documents. Generate work orders from incident reports, regular facility inspections and external safety audits. Create weekly and monthly reports, graphs, and charts showcasing departmental efficiencies. Perform event day responsibilities for any and all events that take place on site. Support the Facilities Department in the Event Operations Center as dispatcher for all major events. Recognize and address Key Performance Indicators (KPI’s) for BCCC and all other stakeholders. All other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High School Diploma or GED. Or equivalent combination of education and experience. College degree, preferred.1 – 2 years prior facility, operations, or administrative experience. Similar experience in convention centers, hotels, and F&B facility a plus. Skills and Abilities Excellent organization, oral, written, and interpersonal skills. Work independently, exercising judgement, problem-solving abilities and initiative. Demonstrate knowledge in maintenance and operational procedures, facility capabilities, industry terminology, and event-related services. Openness to learning, growing, and following direction. Professional appearance and demeanor, as well as a friendly, positive personality with excellent customer service skills. Excels at analytical and critical thinking ability. Enjoys working in both an individual and team atmosphere. Strong attention to detailed, highly organized with quality of work, and punctual with deadlines. Computer Skills Operate and be proficient utilizing standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, Word, PowerPoint, and TEAMS. General competency with navigating online software and programs. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to walk, stand, or sit for long periods of time. This position requires work inside and outside of the facility for all events with exposure to noise, heat, and cold. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.