Description

We are looking for a Community Engagement Navigator (Korean) to join our team in Los Angeles!

WHO WE ARE

We are the nation's largest legal and civil rights organization for Asian Americans and Pacific Islanders (AAPI). Our mission is to advocate for civil rights, provide legal services and education, and build coalitions to positively influence and impact Asian Pacific Americans and to create a more equitable and harmonious society. We serve more than 15,000 individuals and organizations every year, focusing on the most vulnerable members of Asian American and Pacific Islanders communities while also building a strong voice for civil rights and social justice. With our Advancing Justice affiliates in Atlanta, Chicago, San Francisco, and Washington, D.C., we enrich, enhance, and serve our communities all across the country.

WHAT WE BRING

• The special opportunity to join a mission driven team
• Flexible, hybrid work schedules
• Rich medical, dental and vision benefits
• Retirement options through 403B and match

WHO YOU ARE

You share our mission of advocacy for Asian Pacific Americans. You enjoy the thrill of serving the public interest while championing civil rights and social justice. You take pride in your work enriching lives and communities in Los Angeles and across the country. You are looking for your next role in an organization that supports your career as much as you support the organization and its goals. You are looking for a job where you make a difference, and your impact is directly proportional to your contribution. You are a game changer. You are a leader. You are an advocate.

WHAT YOU BRING

• Minimum Associate's degree; Bachelor's degree strongly preferred
• Biliterate in Korean
• Demonstrated sincere commitment to social justice and serving on behalf of low-income, immigrant communities, AAPI or non-profit environments preferred
• Ability to work both independently, under supervision, and as part of a team 
• Ability to work flexible hours, including some evenings and weekends 
• Valid driver's license and/or access to alternative means of transportation

Qualifications

ABOUT THE ROLE 

Under the direction of the Community Engagement Managing Director, the Community Engagement Navigator is responsible for working directly with community members, including but not limited to: case management and service navigation, community outreach and education, and community partner relationship-building.

Working directly with vulnerable limited English proficient community members, the Community Engagement Navigator will provide direct navigation assistance services, in addition to legal services provided by AJSOCAL programs. The Community Navigator will also promote the services provided by AJSOCAL by cultivating relationships with community partners and actively engaging in community outreach opportunities (e.g. community events, media engagements, and social media activities). The Community Navigator will be working closely with community members who are victims of anti-Asian discrimination, survivors of domestic violence, and clients of AJSOCAL programs.

Your day-to-day responsibilities include:

55% Community Engagement and Outreach

• Promote AAD program and other AJSOCAL programs by engaging community members in traditional and creative forms of community outreach
• Cultivate community partnerships with community-based organizations, community organizers, government departments, media, and other groups that provide benefits and services
• Present Bystander Intervention trainings, upon completion of certification training
• Communication liaison between the community/external organizations and AJSOCAL – promoting AJSOCAL’s services and capacity to external organizations; feeding relevant community news to AJSOCAL’s various depts (inbound/outbound communication)
• Lead outreach campaigns of Anti-Asian Discrimination unit, with specializations in one of the following area (Community-Based Organizations, Government Relations, Media/Community Relations and Marketing)

35% Case Navigation and Client Engagement

• Provide rapid-response case navigation and accompaniment client services
• Assist clients in obtaining non-legal services and benefits provided by supportive agencies and community partners
• Advocate for clients in obtaining legal services, support our Asian Language Intake Program
• Support policy/litigation efforts

10% Reporting and Data Tracking

• Perform administrative duties including but not limited to inputting intakes into database and filing
• Provide timely and accurate data collection and tracking for client services and interactions
• Assist with grant management and reporting, as needed
• Translate or create language specific content for various channels and usage
• Support ALLIP helpline and outreach campaigns of other AJSOCAL programs/departments, as needed
• All other duties as assigned