Education/Experience

• Bachelor’s degree in business administration, social work, psychology, sociology, counseling, or related service/science disciplines. At least three (3) years of work experience in a social service and/or human service field, business administration, or experience involving engagement with landlords or property managers, in real estate, or conducting appropriate connections of individuals, especially those experiencing homelessness, to housing services may be considered in lieu of a degree. Certification and/or licensure in relevant disciplines (for example, certified addictions counselor) may also substitute for educational requirements.
• One year of experience involving engagement with landlords or property managers, in real estate, or conducting appropriate connections of individuals, especially those experiencing homelessness, to housing services
• Knowledge of housing resources, subsidy programs and the continuum of care for individuals experiencing homeless, as well as experience working with landlords and property managers is preferred.
• Individuals with lived experience are encouraged to apply.
• Experience in conflict resolution and problem-solving in individual or group settings
• Knowledge of diverse audiences
• Ability to provide personalized assistance
• Proficient in the use of Microsoft Office
• Excellent organizational and communication skills
• Ability to work in a deadline-oriented work environment

100 percent

Job Responsibilities

• Serve as the primary connection between clients, case management staff, service providers, property owners, property managers
• Research affordable housing options through public housing, nonprofit housing, and other community opportunities
• Educate property owners, property managers, families, and community members about the housing needs of identified program participants, and provide appropriate advocacy on behalf of clients
• Assist clients with review and understanding of housing applications, leases and program agreements
• Assess need for reasonable accommodations/unit modifications and ADA compliance, and assist clients through the process to obtaining the request
• Maintain thorough and accurate progress notes, files, and correspondences while maintaining confidentiality of clients
• Perform other duties as may be assigned by management

Compensation and Benefits:

• Competitive Salary; commensurate with experience

• Benefits package (including medical, tuition assistance and 401k)

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In addition to the essential function listed above, the employee shall get along with others, function as a team player, accept constructive criticism from supervision and follow the work rules.